22 Ratings
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Score 8.1 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

KACE Systems Management Appliance

I think it has added value for any organization. It reduced our Tech Support cost by:-Supporting users anywhere-Reducing users downtime as well keep them informed with the status of their tickets-Managing software and hardware actively-Processing automation-deploy mass software installs, patching or updates- Provide approved software's to users to install without IT help
Thayer Ramahi | TrustRadius Reviewer

Tivoli Asset Management for IT (Discontinued)

Tivoli Asset Management for IT can be used very well in a big datacenter to easily manage assets. For linear assets there are other Tivoli Asset Manager products available such as for transportation domain, oil and gas.For a small scale industry, Tivoli Asset management solution is not a big help.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

IT Asset Management

KACE Systems Management Appliance
8.9
Tivoli Asset Management for IT (Discontinued)
9.0
Software and hardware inventory tracking
KACE Systems Management Appliance
9.1
Tivoli Asset Management for IT (Discontinued)
10.0
License management
KACE Systems Management Appliance
8.6
Tivoli Asset Management for IT (Discontinued)
10.0
Asset lifecycle monitoring
KACE Systems Management Appliance
8.9
Tivoli Asset Management for IT (Discontinued)
10.0
Contract management
KACE Systems Management Appliance
8.4
Tivoli Asset Management for IT (Discontinued)
10.0
Asset relationship management
KACE Systems Management Appliance
9.3
Tivoli Asset Management for IT (Discontinued)
5.0

Pros

KACE Systems Management Appliance

  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
Jeff Nickles | TrustRadius Reviewer

Tivoli Asset Management for IT (Discontinued)

  • The first and foremost is Tivoli Asset Management has a rich set of software catalogs available in the market. On top of it IBM, publishes the latest and greatest often to add/include in the catalog bucket.
  • Easy to integrate with any asset management solution.
  • Can take benefit of all asset module solutions such as procurement, invoicing, PO, receivables, asset lifecyle, vendor and contract management using Tivoli Asset Management.
Anonymous | TrustRadius Reviewer

Cons

KACE Systems Management Appliance

  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
Andy Anschutz | TrustRadius Reviewer

Tivoli Asset Management for IT (Discontinued)

  • Software bundling can be handled in a better way
  • Should eliminate rotating/non-rotating items concepts or should have an easy way to receive assets
  • Asset Topology can be introduced to see the dependencies between related assets
Anonymous | TrustRadius Reviewer

Usability

KACE Systems Management Appliance

KACE Systems Management Appliance 8.5
Based on 3 answers
Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
Anonymous | TrustRadius Reviewer

Tivoli Asset Management for IT (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

KACE Systems Management Appliance

KACE Systems Management Appliance 8.8
Based on 6 answers
KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
Anonymous | TrustRadius Reviewer

Tivoli Asset Management for IT (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

KACE Systems Management Appliance

We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
Anonymous | TrustRadius Reviewer

Tivoli Asset Management for IT (Discontinued)

Tivoli Asset Management is comparatively cheap and easy to implement with a rich set of complementing modules. It can also be integrated easily with other asset management solutions and act as a single source of truth for other PMP processes
Anonymous | TrustRadius Reviewer

Return on Investment

KACE Systems Management Appliance

  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
Anonymous | TrustRadius Reviewer

Tivoli Asset Management for IT (Discontinued)

  • By tracking software assets, we are able to easily manage the license compliance
  • By getting the over/under allocation metrics we are able to get full control on asset procurement
  • Recycle/Reuse asset procedures made simple
Anonymous | TrustRadius Reviewer

Pricing Details

KACE Systems Management Appliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tivoli Asset Management for IT (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

KACE Systems Management Appliance
8.5
Tivoli Asset Management for IT (Discontinued)
8.0

Usability

KACE Systems Management Appliance
8.5
Tivoli Asset Management for IT (Discontinued)

Support Rating

KACE Systems Management Appliance
8.8
Tivoli Asset Management for IT (Discontinued)

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