22 Ratings
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Score 7.9 out of 100
1 Rating
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Score 8 out of 100

Feature Set Ratings

  • Tivoli Asset Management for IT (Discontinued) ranks higher in 1 feature set: IT Asset Management

IT Asset Management

8.0

KACE Systems Management Appliance

80%
9.0

Tivoli Asset Management for IT (Discontinued)

90%
Tivoli Asset Management for IT (Discontinued) ranks higher in 4/5 features

Software and hardware inventory tracking

8.6
86%
11 Ratings
10.0
100%
1 Rating

License management

7.3
73%
10 Ratings
10.0
100%
1 Rating

Asset lifecycle monitoring

7.9
79%
9 Ratings
10.0
100%
1 Rating

Contract management

7.6
76%
5 Ratings
10.0
100%
1 Rating

Asset relationship management

8.6
86%
7 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • KACE Systems Management Appliance (SMA) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

KACE Systems Management Appliance

83%
11 Ratings
8.0

Tivoli Asset Management for IT (Discontinued)

80%
1 Rating

Usability

8.6

KACE Systems Management Appliance

86%
3 Ratings

Tivoli Asset Management for IT (Discontinued)

N/A
0 Ratings

Support Rating

9.4

KACE Systems Management Appliance

94%
6 Ratings

Tivoli Asset Management for IT (Discontinued)

N/A
0 Ratings

Likelihood to Recommend

Quest

I think it has added value for any organization. It reduced our Tech Support cost by: -Supporting users anywhere -Reducing users downtime as well keep them informed with the status of their tickets -Managing software and hardware actively -Processing automation -deploy mass software installs, patching or updates - Provide approved software's to users to install without IT help
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IBM

Tivoli Asset Management for IT can be used very well in a big datacenter to easily manage assets. For linear assets there are other Tivoli Asset Manager products available such as for transportation domain, oil and gas. For a small scale industry, Tivoli Asset management solution is not a big help.
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Pros

Quest

  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
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IBM

  • The first and foremost is Tivoli Asset Management has a rich set of software catalogs available in the market. On top of it IBM, publishes the latest and greatest often to add/include in the catalog bucket.
  • Easy to integrate with any asset management solution.
  • Can take benefit of all asset module solutions such as procurement, invoicing, PO, receivables, asset lifecyle, vendor and contract management using Tivoli Asset Management.
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Cons

Quest

  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
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IBM

  • Software bundling can be handled in a better way
  • Should eliminate rotating/non-rotating items concepts or should have an easy way to receive assets
  • Asset Topology can be introduced to see the dependencies between related assets
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Pricing Details

KACE Systems Management Appliance

Starting Price

Editions & Modules

KACE Systems Management Appliance editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Tivoli Asset Management for IT (Discontinued)

    Starting Price

    Editions & Modules

    Tivoli Asset Management for IT (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Quest

      Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
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      IBM

      No answers on this topic

      Support Rating

      Quest

      KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
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      IBM

      No answers on this topic

      Alternatives Considered

      Quest

      We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
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      IBM

      Tivoli Asset Management is comparatively cheap and easy to implement with a rich set of complementing modules. It can also be integrated easily with other asset management solutions and act as a single source of truth for other PMP processes
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      Return on Investment

      Quest

      • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
      • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
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      IBM

      • By tracking software assets, we are able to easily manage the license compliance
      • By getting the over/under allocation metrics we are able to get full control on asset procurement
      • Recycle/Reuse asset procedures made simple
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