TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KalioCommerce

    Score7.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    KalioCommerce is an enterprise eCommerce platform that powers Internet Retailer Top 1000 B2C & B2B brands. According to the vendor, online retailers get the flexibility to build uniquely branded sites with sophisticated business needs, and transform ideas into revenue faster with the platform’s data-driven administration console and cloud architecture. Key customers include Discount Ramps, Hale Groves, AllHeart Medical Supplies, Touch of Class, Arthur Beren Shoes,…N/A

    Turbify

    Score7.8 out of 10
    N/ATurbify, formerly Yahoo Small Business, and now an Infinite Computer Solutions brand, is a website hosting solution for small businesses and retailers, supporting business email, basic or managed web hosting, a well as Wordpress and "Business Maker" web services.N/A
    Pricing
    KalioCommerceTurbify
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    KalioCommerceTurbify
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    KalioCommerceTurbify
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    AccuWebHosting.Com
    Score9.9 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KalioCommerceTurbify
    Likelihood to Recommend
    8.1
    (3 ratings)
    1.0
    (1 ratings)
    Likelihood to Renew
    9.3
    (3 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KalioCommerceTurbify
    Likelihood to Recommend
    KalioCommerce
    KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
    Read full review
    Infinite Computer Solutions, Inc
    I would tell a colleague to stay clear of Yahoo Web Hosting/Yahoo Small Business. Our business has been with Yahoo due to the fact that there was nothing else around at the time of our signing up with them. Since then there are much better alternatives as the fact that Yahoo has virtually no third party support really hurts it, and the fact that it is so barebones and hard to customize and work in the back end makes it so that you have to find one of the few expensive developers that specialize in Yahoo. This is another huge hurdle if you plan to build a good website.
    Incentivized
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    Pros
    KalioCommerce
    • They make it easy to create pages for each product.
    • They have a variety of customization options to tailor to the needs of your website.
    • Changes can be made from one part of the site, to the entire site, with ease.
    Read full review
    Infinite Computer Solutions, Inc
    • Yahoo Web Hosting/Small Business is above else, cheap in pricing at the very least in terms of monthly costs.
    • The backend of Yahoo Web Hosting/ Small Business is customizable, assuming you can find one of the few developers that can code for it.
    • We were given a dedicated account manager though I believe it was because of how long we were with yahoo and how many complaints we had.
    Incentivized
    Read full review
    Cons
    KalioCommerce
    • Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
    • It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
    Read full review
    Infinite Computer Solutions, Inc
    • Extremely old and outdated back end.
    • Yahoo Web Hosting is at the very least customizable but everything beyond just running a simple store requires custom work that you will have to pay an expensive developer to fix for you.
    • Yahoo Web Hosting is a complete mess in terms of branding and policies. In the span of our last year with them, they went from Yahoo to Yahoo small business to Aabaco and then back to Yahoo and each time were assigned a different account manager.
    • Abysmal customer service, every time we had to open a ticket we had a customer service agent in India that could not fix our issue and we were eventually assigned an account manager after numerous complaints.
    • Barely any apps or app eco system on Yahoo.
    • Frequent down times caused by Yahoo Web Hosting cost our business lots of lost revenue.
    • So antiquated and backwards, they were one of the last companies that I know of to switch over to https, we reached out to them several times to switch our website to https and it took an agonizing amount of time for Yahoo to implement it for all their customers.
    Incentivized
    Read full review
    Likelihood to Renew
    KalioCommerce
    KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
    Read full review
    Infinite Computer Solutions, Inc
    No answers on this topic
    Support Rating
    KalioCommerce
    No answers on this topic
    Infinite Computer Solutions, Inc
    The customer support for Yahoo Web hosting is a complete disaster. Every call is transferred to a technical support department that is in India which usually isn't an issue as that is the norm for a lot of businesses, however, this technical support team in Yahoo does not know how to diagnose issues or offer support. Every issue we had some, some critical like why is our website down were met with clueless customer support agents that would get back to us in 48 hours minimum. Eventually, we were given an account manager that actually did his best and was able to get to the right people at times for critical issues but it still was a complete hassle and waste of time every time we had any issue with Yahoo Web hosting.
    Incentivized
    Read full review
    Alternatives Considered
    KalioCommerce
    Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
    Read full review
    Infinite Computer Solutions, Inc
    After we departed Yahoo Web hosting we found out that there are numerous much better web hosting platforms, the main we focused on were Shopify, GoDaddy, BigCommerce, and WordPress. Between either is a much better alternative than Yahoo Web hosting as they all have much better third party support, more familiarity in the platforms which means more developers that are familiar with the platforms. Above all else, all three of these companies have stood the test of time and haven't rebranded themselves into different company names like Yahoo did with Aabaco and back and are much better for any small business.
    Incentivized
    Read full review
    Return on Investment
    KalioCommerce
    • Increased employee efficiency
    • Better customer service.
    • Easier, hassle-free product management.
    Read full review
    Infinite Computer Solutions, Inc
    • Yahoo Web Hosting impacted our business in a very negative way with all the time we wasted and revenue we lost.
    • Our biggest loss of revenue was deciding to stay longer than we had to with Yahoo Web Hosting as the cost of moving to another platform was high but we had no choice.
    • Yahoo Web Hosting constantly interfered with our workflow with its lack of third party support and poor customer service and constant downtimes.
    • For instance when we wanted to find an inventory system for our business virtually NO ONE supported Yahoo.
    Incentivized
    Read full review
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