Likelihood to Recommend Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
Read full review When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Read full review Pros It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach). It provides a good collaborative space to have multiple folks commenting on multiple tasks. It does a good job of managing very basic visual elements of an agile development cycle. Chris Carpenter Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Read full review Easy to setup. Template-based group creation. Permissions are either inherited or set at the group-level by group owners. Read full review Cons Kanban does not show the task or story clearly. You have to open the project separately to view the details of the project. Kanban gives a higher level project management view but it lacks customization and personal settings features. I would like to see Kanban provide mobile access to their tool, data, and board. This would be very useful for all companies and provide an increase in efficiency and productivity. Read full review Multiple selection limitations Error proofing in wrong command Multiple time confirmation Multiple time checkbox Read full review Likelihood to Renew We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
Read full review We are moving toward other platforms that are meant more for virtual community, like
Higher Logic . The customer support at SAP Jam is also lacking.
Read full review Usability Again, this is a strong tool for software teams using Agile that are distributed across multiple geographies. It can be good for co-located teams too, but there are better platforms on the market like
JIRA that provide a more built-out story.
Chris Carpenter Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Read full review It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
Read full review Support Rating This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
Read full review We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Read full review Alternatives Considered We've only tried JIRA Agile and KanbanFlow before. Kanban Tool was the one that our team actually liked and enjoyed working with. Also - it's been much easier to get started with and to understand than some of the other two (JIRA in particular). Although JIRA has many more features that we would have possibly used, the user feedback on it was so poor we were afraid that the negativity would create time wasted and less "job satisfaction" amongst the team.
Read full review We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
Read full review Return on Investment Better communication and organization of ongoing projects. We are a very small team, with many areas to work on. Having everything in one system gives us a lot of visibility. Greatly reduced costs from using other tools that were much more expensive. Read full review Automation in process Ease of communication Lack of change notification Lack of multiple selection search Read full review ScreenShots