Kanbanery (discontinued) vs. Superhuman Docs

I use Kanbanery for web app projects, customer support, and for my personal tasks. I think it would be perfect for DevOps, too. It might get a little tricky if there were hundreds of developers on one project, but with just ten to twenty people per team it's perfect.

Incentivized

Coda is great to build a place for your users to go to and see information. It is easy to navigate through and the variety of content creation is great. However, it is not always easy to create what you want and there is a lot of playing around and learning. Coda also sometimes misses some functionality which is expected. For example, downloading a list of users that have access to the platform. Being able to send push notifications when a new page has been created etc. Overall it is a good tool to use just be prepared to invest time!

Incentivized

• I really like how easy it is for my clients to use Kanbanery. That's the most important thing for me in a project management tool, because I don't want the tool to get in the way of working with clients.
• I can see really quickly what needs to be done, and more importantly, what doesn't need to be done. Having a clear view of all my tasks takes a lot of stress of off me.
• Kanbanery is also good for communication with clients. If I have a task card that represents a component, we can talk about it in comments, or we use the project chat for general stuff. It keeps my email from getting cluttered.

• Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
• Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
• Useful components. View table data across different formats like cards or custom detail views.

Incentivized

• I'd love to see some improvements in the Scrum burn down chart, but it works okay as it is.
• It would be nice if we could adjust the width of the columns. It's fine on most monitors, but on a small screen I have to scroll sideways.

Incentivized

• It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
• Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
• APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.

Incentivized

Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.

Incentivized

There is a little bit of a learning curve on where to point and click to add in different elements and make edits. But it is still very manageable once you get the hang of it. I do still have some issues with some of my connected pages updating each other when I don't want them to sync. So I'll end up editing one page, and it will make the same edits on another page.

Incentivized

So far in the past year, we haven't had situations that Coda has gone down for us which is great.

Incentivized

We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.

Incentivized

Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.

Incentivized

I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.

Incentivized

Kanbanery is the easiest to use with the best visibility. It doesn't have a lot of features I don't need, like Basecamp or LeanKit, but it's much more robust than Trello or Pivotal Tracker. It's just the perfect balance of ease of use and collaboration tools for me. I also like the UI better than the others. It's sleek without a lot of bright colors and rounded corners that make some tools look plastic and unprofessional.

While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.

Incentivized

I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.

Incentivized

• I feel like we're much more efficient. I spend more time working on tasks now and a lot less time digging through tickets.
• Since we can see when there's a problem in our team really easy with Kanbanery, people get help when they need it sooner. That has to be good for productivity.

Incentivized

• Increased insight for all stakeholders involved--both in terms of overview and details
• Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
• Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.

Incentivized