Katalon vs. OpenText Universal Discovery and Universal CMDB

Katalon TestOps is well suited for an oraganization who want to organize their automation collections and have everything in one place. It provides good insight on test runs, failures and also helps in defect tracking. It is extremely easy to schedule and run test suites automatically. With the help of test history, it becomes easier to triage the report and identify if it is a product issue or a test flakiness. Also with the automation run scheduling features with custom options, user do not have to manually trigger the runs and just run the scheduler to do the job.

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Micro Focus Universal Discovery and Universal CMDB is well suited for medium to large IT operations after a careful review and strategy definition of all support tools that will be integrated. When it comes to deciding on a set of tools for IT operation management and its different processes like Incident, event, and change management; a good approach would be to create a roadmap with the integrated suite of tools to create a native ecosystem and reduce complexity on the integration and adoption.

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• Easy to setup and quick to get started: As Katalon comes with built-in features a new automation tester can automate easily. Script creation time is quick.
• Test Analytics: Katalon also provides analytics which tells you the pattern of your automated tests at a different instance of time.
• Third Party Integration: Katalon provides amazing integration with 3rd party tools like JIRA, ALM, GIT, JENKINS, etc.
• Image-based testing: Katalon also provides inbuilt image based test automation.

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• Management and organization of Configuration Items
• Ensures a single and uniform source of database to avoid any ambiguity between departments.
• Proper delivery of services

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• Integration with Azure is painstakingly slow as it takes too much time to upload reports to Azure. When raised with the support team i was advised to contact Microsoft who promptly and correctly replied that its an issue with the katalon plugin.
• Non Responsive Customer Support. Several mails were replied late.
• The Desktop app uses too much memory when booting up and running tests even on a 16gb RAM.

• When getting started the Cloud deployment may be not that easy.
• To manipulate the system deeply requires a professional operator.
• Working on large data project.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Due to the slowness, there is an intermediate timeout. There is no other problem.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Old versions which do not support CMS have a luck of user experience and performance for reports and service modeling.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I love the support. They have provided answers and solutions for most of our questions or doubts that could come up. They also have provided basic tutorials on how to get familiarized with the program.

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Some complex issues regarding performance and platform upgrades have been difficult to address and have short time solutions.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Upgrades from old versions were really hard to handle.

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Katalon Studio is above both the tools is due to its codeless test automation feature and having API, desktop, web, and mobile automation in one place but obviously there is room for improvement when desktop automation is of primary importance in the automation.

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Quite competing products but short learning curve and fitment in our IT Landscape were main differentiators.

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Independently Invited by TrustRadius

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• Support can be better: As mentioned before, katlon community is still growing but is currently a small community. If you are stuck, its hard to find help in the community and one has to reach out to the support for help. This takes a while before you can get solution to your problem.
• Result upload takes little longer time: It is been observed that uploading tests results takes little longer.
• Sometimes it gets hard to integrate: Since this is fairly a new tool, requires lot of learning curve to get the job done effectively.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ensured proper service delivery which helped organizations to grow
• It was a little expensive for the company.
• Mainly had a positive impact especially in the cases of risk assessment and analysis.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info