KeyMetric vs. U-Analyze

KeyMetric

U-Analyze

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
KeyMetric	Score 10.0 out of 10	Small Businesses (1-50 employees)	Keymetric is a call tracking solution built around call analytics, unlimited source and keyword call tracking.	$19 per month
U-Analyze	Score 0.0 out of 10	N/A	U-Analyze, from Uniphore, is a post-interaction analytics tool. It enables call and contact center agents to analyze large volumes of customer interactions across digital channels. The vendor aims to help automate call quality management, extract actionable insights from customer conversations, help drive agent compliance, and improve overall agent performance and productivity.	N/A

Pricing

KeyMetric

U-Analyze

Editions & Modules

Local - Lite: $19
per month
Local - Plus: $29
per month
Toll Free - Lite: $29
per month
Toll Free - Plus: $49
per month
Local - Premium: $55
per month
Toll Free - Premium: $89
per month

No answers on this topic

Offerings

Pricing Offerings
KeyMetric	U-Analyze
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

For customers in countries outside of North America, pricing varies based on your location and whether you are looking for toll-free or local phone numbers.

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More Pricing Information

Community Pulse
	KeyMetric	U-Analyze
Top Pros	Pro Call data Pro Phone numbers Pro Customer support	No answers on this topic

Best Alternatives
	KeyMetric	U-Analyze
Small Businesses	Invoca Score 9.1 out of 10	Invoca Score 9.1 out of 10
Medium-sized Companies	Revenue.io Score 8.5 out of 10	Revenue.io Score 8.5 out of 10
Enterprises	Revenue.io Score 8.5 out of 10	Revenue.io Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	KeyMetric	U-Analyze
Likelihood to Recommend	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	KeyMetric	U-Analyze
Likelihood to Recommend	KeyMetric, Inc. I can only speak to our situation, where we use KeyMetric to track inbound calls for our online services, marketing and sales engagements and calls forward to multiple locations and agents across the country. As a smaller business, KeyMetric was easy to setup up, easy to purchase phone numbers, and all the features were automatically initiated immediately once we setup our account. I think their amazing customer support and service make it ideal for any business. Verified User Anonymous Read full review	Uniphore No answers on this topic
Pros	KeyMetric, Inc. Call and conversation tracking. Call recordings and transcription. Best customer service. Responsive support team. Verified User Anonymous Read full review	Uniphore No answers on this topic
Cons	KeyMetric, Inc. More out-of-the box integrations. Enhanced custom reports. Verified User Anonymous Read full review	Uniphore No answers on this topic
Return on Investment	KeyMetric, Inc. Helped improve our overall service and product performance. Helped maximize our marketing ROI. Helped greatly improve sales insights and ICP. Helped better understand our customer experience. Verified User Anonymous Read full review	Uniphore No answers on this topic
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