Kickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.
$79
per month
KYRO
Score 8.8 out of 10
N/A
KYRO AI is a platform built for storm restoration, utility storm response, and field operations management. It helps utilities, contractors, subcontractors, and linemen manage everything from crew mobilization and project execution to documentation, billing, and access to working capital in one connected system. Built for high-pressure environments like storm response, KYRO AI enables teams to build storm rosters in minutes, verify crews on arrival, track field progress in real time, and…
$95
per month per user
Pricing
Kickserv
KYRO
Editions & Modules
Starter
$79
per month
Business
$159
per month
Premium
$239
per month
Solo
Free
GROWTH
$95
per month per user
Offerings
Pricing Offerings
Kickserv
KYRO
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
**Kyro charges by the license or by the number of projects executed per year. Both pricing models require a minimum commitment of 50 (either licenses per month or projects per year). 20% discount for annual pricing.
We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
I find KYRO to be an exceptionally well-designed product, ideally suited for both large and relatively smaller teams. Its ability to facilitate collaboration among multiple stakeholders on documents and plans is particularly impressive, making it an indispensable tool in managing diverse and complex construction projects. I appreciate KYRO's effectiveness in scenarios that demand meticulous tracking of labor hours and monitoring project progress to adhere to budget constraints. I perceive KYRO to be less suited for smaller residential projects that don't necessitate its extensive range of features. In such cases, simpler tools may suffice for effective management, making KYRO's advanced capabilities somewhat excessive for these smaller-scale projects.
Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
Simple website - this was important because you want it to load quickly when you are in the office and on the road.
Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
Document Management: As a project manager, I've found KYRO's document management feature to be a game-changer. The ability to organize all project-related documents in one centralized location simplifies the workflow significantly. Their search functionality works well, allowing for quick and easy retrieval of documents from an extensive archive. This feature not only saves time but also enhances the overall efficiency of document handling in our projects
Time Management: The timesheet feature of KYRO has been instrumental in streamlining the process of recording and approving work hours. This functionality has been pivotal in efficiently tracking the hours logged by my crew, greatly aiding in effective time management and workforce coordination.
It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
We are essentially paper free. No paper work orders.
We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
KYRO has led to a significant reduction in man-hours. The platform has been instrumental in tracking progress across various projects, and it has also streamlined administrative tasks, eliminating the need for manual approvals
I've found KYRO extremely effective in reducing errors during report submissions for both daily logs and forms. Its system maintains a record of previous entries, which serves as a reference for future submissions.
