Kickserv vs. Travelize

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kickserv
Score 9.3 out of 10
N/A
Kickserv is a field service management solution offered by ReachLocal. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.
$79
per month
Travelize
Score 9.0 out of 10
N/A
Travelize is a Field Employee Monitoring App along with on-premises deployment options in order to suit all types of organization. The application consists of multiple features such as real-time employee location tracking, automatic meeting reminders, and image attachment along with a caption, distance travelled history, and backdated route tracking.N/A
Pricing
KickservTravelize
Editions & Modules
Starter
$79
per month
Business
$159
per month
Premium
$239
per month
Solo
Free
No answers on this topic
Offerings
Pricing Offerings
KickservTravelize
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
KickservTravelize
Top Pros
Top Cons
Best Alternatives
KickservTravelize
Small Businesses
Method:CRM
Method:CRM
Score 8.7 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
Oracle Service
Oracle Service
Score 8.0 out of 10
Oracle Service
Oracle Service
Score 8.0 out of 10
Enterprises
Oracle Service
Oracle Service
Score 8.0 out of 10
Oracle Service
Oracle Service
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KickservTravelize
Likelihood to Recommend
10.0
(10 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
KickservTravelize
Likelihood to Recommend
ReachLocal
We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
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Travelize
Travelize allows users to
save time for travel claims, leads management, manpower management, and leaves processing. Geobased employee tracking is an awesome feature for the sales team along with sales data analysis. Its automated distance calculation feature works well although it needs bit of accuracy. Overall this software actually saves time and user efforts, resulting in more productivity.
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Pros
ReachLocal
  • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
  • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
  • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
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Travelize
  • Online approvals
  • Travel data history
  • Provision for additional analytics
  • Automated reports
  • Tracking location of the user
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Cons
ReachLocal
  • Integration with email marketing
  • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
  • More ability to customize templates (like adding additional artwork, pictures)
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Travelize
  • Employee GPS tracking should be improved, as sometimes location information differs from actual locations in rural areas
  • Lead management needs more customization with respect to the different product ranges and customer segments
  • Support option and features could be bit easier to use in mobile app user interface
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Likelihood to Renew
ReachLocal
It's perfect for our company. We rely on it. Tech support is great. We're very happy.
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Travelize
No answers on this topic
Usability
ReachLocal
It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
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Travelize
No answers on this topic
Support Rating
ReachLocal
Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
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Travelize
No answers on this topic
Alternatives Considered
ReachLocal
Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
Read full review
Travelize
Webexpenses is bit of affordable software compared to Travelize's pricing. Travelize has more features, such as leads management, leave management, etc. whereas Webexpenses is for travel expenses and online booking only. Geotracking of employees is available with Travelize only, not with Webexpenses.
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Return on Investment
ReachLocal
  • We are essentially paper free. No paper work orders.
  • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
  • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
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Travelize
  • Its saves time and effort, resulting in employee productivity
  • Pricing is bit on the higher side per user for the premium version
  • Mobile app provides almost all the web features, which is travel friendly and saves time
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ScreenShots

Travelize Screenshots

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