TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kickserv

    Score9.3 out of 10
    N/AKickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

    $79

    per month

    Voices

    Score7 out of 10
    N/AVoices.com is a voice marketplace that allows businesses to find, hire, and pay voice actors. The company matches voice actors with people interested in buying their services, without having to go through a traditional talent agent. It is founded by David Ciccarelli and Stephanie Ciccarelli.N/A
    Pricing
    KickservVoices
    Editions & Modules
    Starter
    $79
    per month
    Business
    $159
    per month
    Premium
    $239
    per month
    Solo
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    KickservVoices
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Rates are in US Dollars and include a worldwide unlimited usage "full buy-out" license. Rates are for finished dry voice only. Any post-production required may be additional. Note that Voices.com is an online marketplace. As such, each talent reserves the right to charge their own fees.
    More Pricing Information
    Best Alternatives
    KickservVoices
    Small Businesses
    ServiceTitan
    Score7.4 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
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    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KickservVoices
    Likelihood to Recommend
    10.0
    (10 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KickservVoices
    Likelihood to Recommend
    Kickserv
    We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
    Incentivized
    Read full review
    Voices.com
    For major "national" work often their financial compensation is in line. But for other generally smaller jobs I'm not sure it's a fair dollar amount. I'm not sure this is due to the client involved or a policy of Voices.
    Incentivized
    Read full review
    Pros
    Kickserv
    • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
    • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
    • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
    Incentivized
    Read full review
    Voices.com
    • Service...They return and respond to emails and phone calls efficiently.
    • All my bookings are ensured payment via their escrow system.
    • They post many jobs for me each day.
    Incentivized
    Read full review
    Cons
    Kickserv
    • Integration with email marketing
    • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
    • More ability to customize templates (like adding additional artwork, pictures)
    Incentivized
    Read full review
    Voices.com
    • I'm not sure I'm given every fair chance at being booked for the various jobs for which I audition.
    • The amount given for payment for each job is mysterious. Often the same job from other sites is considerably higher there. I wonder if I'm being offered the amount I should be in a fair market.
    • Quite often the amount offered for long form jobs is way below industry standards.
    Incentivized
    Read full review
    Likelihood to Renew
    Kickserv
    It's perfect for our company. We rely on it. Tech support is great. We're very happy.
    Incentivized
    Read full review
    Voices.com
    No answers on this topic
    Usability
    Kickserv
    It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
    Incentivized
    Read full review
    Voices.com
    No answers on this topic
    Support Rating
    Kickserv
    Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
    Incentivized
    Read full review
    Voices.com
    No answers on this topic
    Alternatives Considered
    Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
    Incentivized
    Read full review
    Voices.com
    I use both Voices and Voice 123. Initially i got more bookings with Voice. Now, I'm liking Voice 123 better. It's more transparent and offers much higher payments for voice acting work.
    Incentivized
    Read full review
    Return on Investment
    Kickserv
    • We are essentially paper free. No paper work orders.
    • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
    • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
    Incentivized
    Read full review
    Voices.com
    • Initially, the income and opportunity for increased income seemed great. Lately the paid jobs I've received has fallen way off. This is happening as I'm getting a lot better as a voice actor. It doesn't make sense. It's like Voices is somehow keeping me from getting gigs through their service.
    • Often over the years I've been upsold to change to their more expensive plans. I've tried them with NO discernible improvement with opportunities for me.
    • I'm going to have to get better ROI in the near future or I won't be continuing my subscription.
    Incentivized
    Read full review
    ScreenShots

    Voices Screenshots

    Screenshot of the Voices online marketplace for voice talentScreenshot of voice talent profiles pageScreenshot of Job postings, where Voices VoiceMatch algorithm invites matching talent to reply.Screenshot of A comparison of sample voice recordings with feedback ratings and reviews, as well as prices of talent who are interestedScreenshot of Mobile apps to search for voice talent, view profiles, and post jobs