KingSumo vs. Wishpond Propel IQ

When I first started my business, I wanted to ensure that a lot of people understood who we were and why we were there. With KingSumo, it helped my business turn leads into loyal followers of our brand. I think in the world we live in, you have a short amount of time to try to win over the eyes of your prospective client, and the tools given to me by this software helped me immensely. Conversely, I think I should say while it was easy for us to learn this software and how to feel good about implementing it in our day to day lives, I think that some newer users to software such as this may be fearful of learning a software without a proper video tutorial.

Incentivized

It's a great platform if you're looking for something to run contests that provide leads and drive user engagement, but if they also incorporated social media management and scheduling, Wishpond would be a 10 by far. It's definitely worth looking into specifically for running contests throughout the year, for a wide variety of companies and industries.

Incentivized

• Automate Reminders
• Automate Giveaways
• No crazy long-winded tutorials needed
• Low cost

Incentivized

• Very small learning curve, thanks to wonderful real-time tutorials and help, and drag-and-drop editors.
• Easy to navigate - there are only 3 main sections of the site (content, lists, and emails).
• Excellent customer service. I've always gotten prompt answers to any questions I've had.

Incentivized

• Limited features on lesser plans
• The "no video tutorial" can be hard for some users
• Occasional glitchyness, but nothing not dealt with on other software

Incentivized

• They added keywords to campaigns we'd specifically said not to.
• They should tweak campaigns with a 0.06 ROAS.
• They should provide the services that are promised.

There is no support at Wishpond. I contacted my project manager's manager over a week ago without a reply. When I responded to the automated 'How is your experience' email saying how awful it was there was no follow-up. When I had trouble and had to escalate things it resulted in some new procedures being put in place that changed nothing and they never checked in to see if things were fixed.

I think it is apples and oranges. Kingsumo has a purpose and sets out on an easy path to get you to where you need to be. Other test management software, in my opinion, have gimmicks to them, and what I am looking for in the small business world I am in is simplicity and ease. KingSumo does just that!

Incentivized

We choose Wishpond as our first option since we were a startup e-commerce. Klaviyo was a little bit expensive for us and Wishpond really suits pretty well in our budget. Besides, if you don't have so many clients, at a first glance, there are a lot of features that would not be taken advantage of. That is why Wishpond was a better option when we started.

Incentivized

• More efficient with processes because of it
• Very cost-effective even for the smallest of businesses
• Return on Investment was great so far
• My whole team became adept at using it quickly

Incentivized

• Negative google ROI.
• A few conversions in September on paid social then none - negative ROI.
• Between ad spend and Wishpond fees every month is negative ROI. Can’t wait until I can get out of this contract.
• Emails don’t perform as well as my own for open rates or clicks.