TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kixie

    Score8.5 out of 10
    N/AKixie is a telephony and VoIP software solution from Kixie.N/A

    Maestro

    Score8.7 out of 10
    N/AMaestro is an employee performance and talent mangement software solution offered by Madison.N/A
    Pricing
    KixieMaestro
    Editions & Modules
    Custom Plan
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    KixieMaestro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    KixieMaestro
    Considered Both Products
    Kixie
    No answer on this topic
    Madison
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    KixieMaestro
    Small Businesses
    HubSpot Sales Hub
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Mixmax
    Score9.8 out of 10
    Quantum Workplace Engagement Surveys and Pulses
    Score10 out of 10
    Enterprises
    Groove (legacy product)
    Score7.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KixieMaestro
    Likelihood to Recommend
    8.4
    (6 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    7.5
    (4 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    KixieMaestro
    Likelihood to Recommend
    Kixie
    Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
    Incentivized
    Read full review
    Madison
    Maestro is well suited for demand planning scenarios if you need to adjust your plan based on historical data. With the Demand Override option, the plan can be easily derived to the least granular level of the hierarchy. There are ML features to handle the outliers in our plan. This is less appropriate if you want to migrate more custom and complex logic from SAP APO.
    Incentivized
    Read full review
    Pros
    Kixie
    • Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
    • The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
    • The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.
    Incentivized
    Read full review
    Madison
    • Customer Support - I appreciate that I always get a quick response, if not immediate with easy to follow solutions to my concerns/issues. Their customer support team is always positive, friendly and helpful!
    • Easy to Learn and Understand - I am not great with technology but I find Maestro easy to learn, use and navigate. It is very user friendly.
    • Ability to Easily Update Charges - I appreciate the ease of access to Member and guest billing and folios and how easy it is for me to post, remove or reverse charges as need be.
    • One Interface - I appreciate being able to track member information and reservations in one area! What a great tool.
    Incentivized
    Read full review
    Cons
    Kixie
    • User interface, sometimes the list you are calling on the tool can glitch and not show you the info of the lead.
    • Integration with more CRMs like Agencyzoom
    • An email automation option similar to text messages.
    Incentivized
    Read full review
    Madison
    • No ability to view contact information from a home screen (must click into profile to see phone number)
    • Feels a bit archaic
    • Would be nice to see "flags" or ways to mark students for calling
    • Wish that the 'attempted call' option turned a student yellow instead of keeping them red
    Incentivized
    Read full review
    Likelihood to Renew
    Kixie
    No answers on this topic
    Madison
    Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities
    Incentivized
    Read full review
    Usability
    Kixie
    Kixie provides a nice user interface. There is a bit of a learning curve to load leads but it's not difficult. It's just learning where to go and how to load lists for the reps. Once you have it figured out, it's easy to get lists loaded for reps and give them the ability to manage those leads
    Incentivized
    Read full review
    Madison
    AI guidance can be used to identify the outliers with minimal time. The system will provide the high-priority exceptions with clear context and suggested actions. If we modify the forecast, it will immediately recalculate the capacity, component availability, and margin impacts. Demand Preview and Supply Network planning can provide KPIs like Total Demand and Total Supply forecast. These KPIs can be used to check the performance of the production plants.
    Incentivized
    Read full review
    Support Rating
    Kixie
    No answers on this topic
    Madison
    I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
    Incentivized
    Read full review
    Alternatives Considered
    Kixie
    Good for the price and Pipedrive integration. In my opinion, less relaible than others
    Incentivized
    Read full review
    Madison
    I have experience with SAP IBP in my previous organization. Compared to IBP, Maestro uses the concurrent planning engine. The Performance of Maestro is better. SAP IBP is mainly built for the SAP Environment. Maestro can be used with different ERP systems as well. We were having some non-APO market planning. Maestro can be used to address this scenario as well.
    Incentivized
    Read full review
    Return on Investment
    Kixie
    • Kixie's dialer allows us to dial directly from our CRM
    • The voicemail drop feature saves time and allows our BDRs to move on to the next call right away
    • The automatic log calling saves even more time instead of having to log the call manually
    Read full review
    Madison
    • At one point our step pricing was not working properly so we did lose some room revenue. Maestro helped us get this resolved.
    • Maestro saves time, which saves money, by having all of our member billing, reservations and more in one location.
    • No other impacts that I can think of.
    Incentivized
    Read full review
    ScreenShots

    Kixie Screenshots

    Screenshot of the Kixie revenue communications platform designed to help teams connect with customers at the perfect moment with the right message. Whether in Marketing, Sales, Customer Success, or RevOps, Kixie empowers revenue teams with AI-driven automation and communication tools to enhance engagement and streamline workflows.Screenshot of Kixie’s multi-line PowerDialer, which dials up to 10 phone numbers simultaneously, and automatically. It features AI Human Voice Detection, so users engage with real people while bypassing IVRs and voicemail boxes.Screenshot of some of Kixie's available integrations.Screenshot of Kixie's DNC list compliance is boosted with automated do-not-call regulations, eliminating manual checks and keeping agents focused on conversions.