Kommunicate Customer Messaging Software vs. Sprinklr Service
Kommunicate Customer Messaging Software vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kommunicate | N/A | The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and… | $0 Talk to us | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $40 For early-stage startups and individuals | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Kommunicate Customer Messaging Software | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Kommunicate Customer Messaging Software | Sprinklr Service | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kommunicate Customer Messaging Software | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Kommunicate Customer Messaging Software | Sprinklr Service | |
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Likelihood to Recommend | Applozic Inc. No answers on this topic | Sprinklr |
Pros | Applozic Inc. No answers on this topic | Sprinklr |
Cons | Applozic Inc. No answers on this topic | Sprinklr |
Likelihood to Renew | Applozic Inc. No answers on this topic | Sprinklr |
Usability | Applozic Inc. No answers on this topic | Sprinklr |
Reliability and Availability | Applozic Inc. No answers on this topic | Sprinklr |
Performance | Applozic Inc. No answers on this topic | Sprinklr |
Support Rating | Applozic Inc. No answers on this topic | Sprinklr |
In-Person Training | Applozic Inc. No answers on this topic | Sprinklr |
Implementation Rating | Applozic Inc. No answers on this topic | Sprinklr |
Alternatives Considered | Applozic Inc. No answers on this topic | Sprinklr |
Return on Investment | Applozic Inc. No answers on this topic | Sprinklr |
ScreenShots | Kommunicate Screenshots |