What users are saying about
4 Ratings
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Top Rated
256 Ratings
4 Ratings
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Score 9.8 out of 100

Shopify

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Top Rated
256 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Kooomo

Going live with our first Kooomo shop has been a success. Having tried several other e-commerce platforms through the years it has been a great experience to go live in a very short time to market without any bugs or problems. The SAAS model has proved to be the best suited for us and Kooomo in particular, has met all our expectations.
Marc Malagelada | TrustRadius Reviewer

Shopify

Shopify is great for someone looking to become an affiliate marketer. They have multiple features to help you sell their product. I would say it is a little less appropriate for people who have limited web design experience. It can be a little confusing when you are first starting out. Overall though, I would say that it is easy to use.
Dan Hanna | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Kooomo
9.3
Shopify
8.7
Product catalog & listings
Kooomo
9.5
Shopify
9.0
Product management
Kooomo
9.5
Shopify
8.7
Bulk product upload
Kooomo
9.2
Shopify
8.0
Branding
Kooomo
9.0
Shopify
8.9
Mobile storefront
Kooomo
9.0
Shopify
9.1
Product variations
Kooomo
9.4
Shopify
8.4
Visual customization
Kooomo
9.4
Shopify
8.7
CMS
Kooomo
9.1
Shopify
8.5
Website integration
Kooomo
Shopify
8.9

Online Shopping Cart

Kooomo
9.2
Shopify
8.8
Abandoned cart recovery
Kooomo
9.0
Shopify
8.7
Checkout user experience
Kooomo
9.4
Shopify
8.8

Online Payment System

Kooomo
9.5
Shopify
9.5
eCommerce security
Kooomo
9.5
Shopify
9.5

eCommerce Marketing

Kooomo
9.0
Shopify
8.3
Promotions & discounts
Kooomo
9.5
Shopify
8.7
Personalized recommendations
Kooomo
8.5
Shopify
8.4
SEO
Kooomo
8.9
Shopify
7.8

eCommerce Business Management

Kooomo
8.4
Shopify
8.3
Multi-site management
Kooomo
6.4
Shopify
6.7
Order processing
Kooomo
9.5
Shopify
9.1
Inventory management
Kooomo
8.7
Shopify
8.9
Shipping
Kooomo
9.5
Shopify
8.7
Custom functionality
Kooomo
8.0
Shopify
8.1

Pros

Kooomo

  • Integration with the marketplaces: in Kooomo you can manage the products not only eCommerce, but also on Amazon and eBay
Giorgio Ghisalberti | TrustRadius Reviewer

Shopify

  • Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
  • Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
  • Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
  • Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
Jeff Moriarty | TrustRadius Reviewer

Cons

Kooomo

  • The software comes as a Saas solution so you don’t have the access to the platform core but you have the capability to handle your content output with their integrated CMS.
Marco Casieri | TrustRadius Reviewer

Shopify

  • Shopping cart is hard to customize and it's hosted by Shopify separately
  • Transaction fees can get high if you have a lot of transactions
  • To do any special customizations, you will need a developer and the platform is somewhat rigid with capabilities.
Scott Markman | TrustRadius Reviewer

Likelihood to Renew

Kooomo

No score
No answers yet
No answers on this topic

Shopify

Shopify 9.5
Based on 15 answers
Shopify continues to earn me money and attract new customers without becoming a burden to my business, so it only makes sense to stick with Shopify. After beginning with setting up stores for my other clients I became so happy with the platform I progressed to setting up a store for myself.
David Green | TrustRadius Reviewer

Usability

Kooomo

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
All the functionality needed for a basic store is extremely easy to manage. Though some deeper customization requires coding it doesn't hide the code from you and provides an abundance of developer resources.
David Green | TrustRadius Reviewer

Support Rating

Kooomo

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones | TrustRadius Reviewer

Alternatives Considered

Kooomo

No answers on this topic

Shopify

Shopify was the easiest to use for my client on the backend, which was a major incentive for them over the other platforms. It had all the features they needed, and ultimately they were able to manage everything in-house without needing to bring in a major developer or sacrificing features
Gary Gray | TrustRadius Reviewer

Return on Investment

Kooomo

  • Using Kooomo has enabled us to focus on the added value areas and forget about time-consuming areas such as performance, bugs, and software updates.
Marc Malagelada | TrustRadius Reviewer

Shopify

  • Shopify has allowed me to add more products than I could have ordered on my own with investment upfront. Their dropshipping apps and tools make it the perfect add on to any clothing businesses to get started with less investment up front.
  • Within Shopify's app store I was able to use an affiliate app to help track influencers and sales that originated from those influencers to drive more sales. This paid app returns 100x its original cost each month and serves as a significant revenue generator to our store's sales.
Nichole Pelaez | TrustRadius Reviewer

Pricing Details

Kooomo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,530*

* per installation

Kooomo Editions & Modules

Edition
Marketplace connector$5,5001
Standard Storefront (all features + Marketplace)$22,0001
  1. per installation
Additional Pricing Details
The installation is paid as a 1-time set up fee. No recurring yearly or monthly fees. After that, the rev share model is applied that involves 3% of each transaction.

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison