Best website builder for eCommerce brands
June 04, 2025

Best website builder for eCommerce brands

Namrata Agarwal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Basic

Overall Satisfaction with Shopify

Shopify helped us to create a website for our brand. As an ecommerce brand, it was essential for us to have a website through which we could sell our products online to our target customers.

Pros

  • Shopify helps brands create high converting ecommerce websites.
  • It is quite affordable.
  • It is SEO friendly meaning there are higher chances to rank on Google with a Shopify website.
  • They have the best support team ever.

Cons

  • I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
  • Making a website on Shopify helped us build a strong brand identity not just locally but also globally.
  • We were able to get so many orders even without paid marketing because our website was SEO responsive.
  • We are able to keep track of all our inventory easily because of our Shopify store.
Shopify is super easy to use. Its features are quite simple to understand. Anyone can get started with using Shopify without any prior knowledge.
Initially we built our website on GoDaddy. There was not much SEO functionality and website user experience wasn`t great either. Hence, we migrated to Shopify and everything changed for the better.

Do you think Shopify delivers good value for the price?

Yes

Are you happy with Shopify's feature set?

Yes

Did Shopify live up to sales and marketing promises?

Yes

Did implementation of Shopify go as expected?

Yes

Would you buy Shopify again?

Yes

Shopify is quite affordable making it perfect for small businesses. They have an incredible support team who solve all your problems very quickly. It offers all the features and app integrations that an ecommerce brand may need in their journey.

Shopify Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
SEO
10
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10

Using Shopify

  • Branded website
  • Brand identity
  • Sale of products
My experience with Shopify has been fantastic. I will certainly renew my membership plan.

Evaluating Shopify and Competitors

Yes - We replaced GoDaddy with Shopify. We did this because Shopify helped us build a website with a great user experience and also made sure that the website is mobile responsive. The SEO functionality offered by Shopify helped us get organic orders without spending any money on marketing.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
  • Other
The most important factor for us was to have a website that gives a great user experience. We were able to achieve that with Shopify.
If I had to do it again, I would build my website on Shopify instead of trying another platform then failing and then migrating to Shopify.

Shopify Implementation

We migrated to Shopify from GoDaddy. Their support was really helpful and made the transition super easy for us.
Change management was minimal

Shopify Training

Shopify offered us several trainings to setup a Shopify store, how to build a brand, SEO, product photography etc. All this content have been super helpful in our journey.

Shopify Support

Shopify support is incredible. I have had so many instances where I have reached out to them for different things and they always come through. I always get the best solution to my problems the very same day I reach out to them. They certainly keep us first. They treat us so well and so well spoken too.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No I didn`t have to.
I remember this one time when I was facing some issues with my domain renewal. The support team went and spoke to their IT team and got it resolved immediately. Its amazing how they are able to reach out to the right person when they don`t have the answers themselves and how quickly they are able to do it.

Using Shopify

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • The product pages are super easy to build. We can add as many products as we want quickly.
  • All the social media integrations are done with just a click of a button so that`s great.
  • Most importantly, order processing and fulfillment is super easy.
Yes - Shopify has a mobile app as well. I love using it on my phone. It works as well as the website.

Shopify Reliability

Shopify has basic to high-end plans. The plans grow with the brand`s growth and I love that about Shopify.
Shopify support is always available when you need them.
Shopify website speed is quite impressive. Even if we integrate couple apps, it does not hamper the site speed.

Integrating Shopify

Shopify has an app store from where we can download apps for our website. For example, review apps, email marketing apps etc. All these integrations happen with just a click of a button and super easy to do.
  • I would love to have an in app feature through which we could display UGC and social proof from platforms like Instagram and Youtube into our website.
I don`t think they do it yet.
  • File import/export
  • Single Signon
Shopify integrations are super easy. They integrate with nearly all important ecommerce related apps.

Relationship with Shopify

Shopify support is very helpful throughout the process from buying their service for first time to day to day challenges.

Upgrading Shopify

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