Best website builder for eCommerce brands
Overall Satisfaction with Shopify
Shopify helped us to create a website for our brand. As an ecommerce brand, it was essential for us to have a website through which we could sell our products online to our target customers.
Pros
- Shopify helps brands create high converting ecommerce websites.
- It is quite affordable.
- It is SEO friendly meaning there are higher chances to rank on Google with a Shopify website.
- They have the best support team ever.
Cons
- I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
- Making a website on Shopify helped us build a strong brand identity not just locally but also globally.
- We were able to get so many orders even without paid marketing because our website was SEO responsive.
- We are able to keep track of all our inventory easily because of our Shopify store.
Do you think Shopify delivers good value for the price?
Yes
Are you happy with Shopify's feature set?
Yes
Did Shopify live up to sales and marketing promises?
Yes
Did implementation of Shopify go as expected?
Yes
Would you buy Shopify again?
Yes
Shopify Feature Ratings
Using Shopify
- Branded website
- Brand identity
- Sale of products
Evaluating Shopify and Competitors
Yes - We replaced GoDaddy with Shopify. We did this because Shopify helped us build a website with a great user experience and also made sure that the website is mobile responsive. The SEO functionality offered by Shopify helped us get organic orders without spending any money on marketing.
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
- Other
The most important factor for us was to have a website that gives a great user experience. We were able to achieve that with Shopify.
If I had to do it again, I would build my website on Shopify instead of trying another platform then failing and then migrating to Shopify.
Shopify Implementation
- Implemented in-house
Change management was minimal
Shopify Training
Shopify Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No I didn`t have to.
I remember this one time when I was facing some issues with my domain renewal. The support team went and spoke to their IT team and got it resolved immediately. Its amazing how they are able to reach out to the right person when they don`t have the answers themselves and how quickly they are able to do it.
Using Shopify
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- The product pages are super easy to build. We can add as many products as we want quickly.
- All the social media integrations are done with just a click of a button so that`s great.
- Most importantly, order processing and fulfillment is super easy.
- None
Yes - Shopify has a mobile app as well. I love using it on my phone. It works as well as the website.
Shopify Reliability
Integrating Shopify
- I would love to have an in app feature through which we could display UGC and social proof from platforms like Instagram and Youtube into our website.
I don`t think they do it yet.
- File import/export
- Single Signon
Shopify integrations are super easy. They integrate with nearly all important ecommerce related apps.

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