KUKU.io vs. Publer

If you would like a reliable scheduling tool, KUKU.io is not the one to use. If you like to share lots of industry news, secondary content, or content from your website/blog, be aware that KUKU.io will corrupt the preview headline. You would be far better off using another scheduling tool. I have now changed to a free tool and it has all the same capabilities without this corruption issue. I also used paid ones which are equally good.

If you don't want to have a complicated management of different platforms, and don't want to spend too much money on a social media management platform, Publer is the right thing for you. It's easy to use, and you can modify your package as you go, meaning if you want to add or remove accounts, you can do it one by one, no global thing needed. I really needed that, so I recommend it. You can also give access to someone to use it which is very useful for my community manager.

• It is easy to use and setup.
• Nice and clean UI
• Great support if you need help or if you have any kind of feedback.

• Allows for approve/disapprove
• Analytics are easy to read
• Connecting clients accounts to the workspace without me needing to know the passwords

Incentivized

• io corrupts headlines of articles you reshare. When you schedule a post with a URL in it, the Title of the blog post that is displayed below the picture/preview gets corrupted. So if you add any text in with the URL, that will replace the headline. I have noticed this on both LinkedIn and Twitter.
• Very poor support team. I have found that the support team at KUKU.io are extremely rude, unwilling to help you and take a long time to reply. On some occasions I have had to message them three times in the chatbot for them to even reply. None of these times has the issue been resolved. When I reported to them that KUKU.io was corrupting headlines, at first they refused to take responsibility. Finally, they admitted it was the platforms fault but said they were not doing anything at that time to fix it.
• Analytics are poor. The analytics suite in KUKU.io does not give you anything analytics for LinkedIn. The ones it provides for Twitter you can get directly from Twitter. So no value is added there.
• You cannot tag LinkedIn accounts. I use HubSpot to schedule social media posts which allows you to tag companies at least. KUKU.io cannot.

• Unless I don't know about it there's no option to see what a post would look like in your existing feed (e.g. instagram).
• Occasionally I have had issues with things not working (but they do always get fixed).
• I think the analytics could be a little more detailed, such as what types of engagement a post got.

Incentivized

The support team are extremely rude and often unresponsive. All of the issues I have reported to Kuku has been responded to with "we are not looking to resolve this issue at this time." On a few occasions, they have tried to deny the issue lies with them, before evidence has been provided. Then, they have refused to fix the issue.

I think Buffer is a great service, but I like the simplicity of KUKU.io and the engagement of the people working at KUKU.io

I chose Publer because it seemed to play really well with LinkedIn and that was the only channel I was planning to use it for. The main reason I use Publer and not anything else is the Recycling Feature. That is a brilliant feature and lets me keep my posting queue full without having to always be creaing new content

Incentivized

• Since I am using KUKU.io it saved me a ton of time I am able to spend on other things.

• I can on-charge the price of the subscription within my package, so I can charge it out for what I want, allowing me to make some profit
• Every one of my clients has loved using it, so they are more inclined to keep using our social media services
• Publer helps my business to look professional

Incentivized