KUKU.io

KUKU.io Reviews

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Tom Schlander | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I am the one doing the scheduling and planning of all the post for Twitter, G+ and LinkedIn. The most important thing is convenience. You can write one post and use it for all channels. I am planning my months in advance and schedule all my post for at least 2 weeks in advance, plus the posts that are spontaneous.
  • It is easy to use and setup.
  • Nice and clean UI
  • Great support if you need help or if you have any kind of feedback.
  • I am missing an iOS app. Since I am a heavy iPad Pro user an app would be much appreciated.
If you are using a lot of social media channels KUKU.io can help you to save a lot of time. Writing once and publishing it everywhere including scheduling your posts is the best.
Score 1 out of 10
Vetted Review
Verified User
Review Source
I have worked as a marketing manger in-house and at agencies, as well as a freelance social media manager alongside these roles. I have been using KUKU.io for three years to schedule social media posts in all of these roles.

I was using KUKU as it allowed me to schedule posts in advance, saving me time during the working day and allowing me to do a week/month in advance when I had spare time.

However, I have recently decided to cancel my subscription to Kuku because the quality of the service has really decreased and the support team are unwilling to fix ongoing issues with the platform.
  • I wouldn't say ther are any particularly good things about KUKU.io that set them apart from any other scheduling tool.
  • io corrupts headlines of articles you reshare. When you schedule a post with a URL in it, the Title of the blog post that is displayed below the picture/preview gets corrupted. So if you add any text in with the URL, that will replace the headline. I have noticed this on both LinkedIn and Twitter.
  • Very poor support team. I have found that the support team at KUKU.io are extremely rude, unwilling to help you and take a long time to reply. On some occasions I have had to message them three times in the chatbot for them to even reply. None of these times has the issue been resolved. When I reported to them that KUKU.io was corrupting headlines, at first they refused to take responsibility. Finally, they admitted it was the platforms fault but said they were not doing anything at that time to fix it.
  • Analytics are poor. The analytics suite in KUKU.io does not give you anything analytics for LinkedIn. The ones it provides for Twitter you can get directly from Twitter. So no value is added there.
  • You cannot tag LinkedIn accounts. I use HubSpot to schedule social media posts which allows you to tag companies at least. KUKU.io cannot.
If you would like a reliable scheduling tool, KUKU.io is not the one to use. If you like to share lots of industry news, secondary content, or content from your website/blog, be aware that KUKU.io will corrupt the preview headline. You would be far better off using another scheduling tool.

I have now changed to a free tool and it has all the same capabilities without this corruption issue. I also used paid ones which are equally good.
The support team are extremely rude and often unresponsive.

All of the issues I have reported to Kuku has been responded to with "we are not looking to resolve this issue at this time."

On a few occasions, they have tried to deny the issue lies with them, before evidence has been provided. Then, they have refused to fix the issue.

KUKU.io Scorecard Summary

Feature Scorecard Summary

Publishing (2)
42%
4.2
Content planning and scheduling (2)
11%
1.1
Workflow management (1)
73%
7.3
Channel coverage/integration (6)
24%
2.4
Twitter (2)
11%
1.1
Facebook (1)
10%
1.0
LinkedIn (2)
11%
1.1
Google+ (1)
91%
9.1
Instagram (2)
11%
1.1
Pinterest (1)
10%
1.0
Reporting/analytics (1)
10%
1.0
Campaign success analytics (1)
10%
1.0
Account management (1)
10%
1.0
Mobile access (1)
10%
1.0

What is KUKU.io?

KUKU.io social media tools allow users to schedule posts on 10 social networks, including Instagram, Facebook, Linkedin, Telegram, Twitter, Pinterest, Google+, OK.ru, Vk.com, and Tumblr, without any risks of a ban. KUKU.io is an official partner of these social networks.

In KUKU.io social media analytics users can analyze content engagement compare posts with special filters (by clicks, likes, comments, shares), count reach and monitor team performance. Users can add colleagues in KUKU.io to manage content in a team, then add roles and track the results of each team member.

The posting, social media analytics and team management modules of KUKU.io can be set up on the user's own server or product. Users can choose a white label license, individual license or can customize KUKU.io (change design, add or modify features).

White label solutions include:
  • Branded landing page
  • Branded emails and notifications
  • Technical support and dedicated manager
  • App with your logo and new features if needed
  • Custom pricing and configurations

KUKU.io Features

Listening/monitoring Features

  • Supported: Filtering out noise/spam
  • Supported: Broad channel coverage

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Content optimization
  • Supported: Workflow management

Engagement Features

  • Supported: Bulk actions

Marketing Features

  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: Pinterest

Reporting/analytics Features

  • Supported: Campaign success analytics

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Additional Features

  • Supported: White label solutions
  • Supported: On-premises solutions

KUKU.io Screenshots

Content Calendar with tags, pics, dates and editing optionSocial media analytics to track engagement of your contentPosting tools. The variety of tools to automate posting. Editing functions in one window.Add your team member, give roles and edit access to your projects. Track team perfomance.

KUKU.io Video

1000+ Pros work with Essential Version! Click here to see more Social Media Management Tools - KUKU.io tutorial videos: How to connect accounts to social media management tools: https://youtu.be/fm9-3etETqU How to create, adapt and schedule posts: https://youtu.be/2cOyVsahaOc How to group profiles, groups and pages into channels: https://youtu.be/g7Z0dY4vNak How to create a social media content calendar: https://youtu.be/kSeYrkfc7Wg How to analyze results with social media analytics tools: https://youtu.be/4uW1J84PZQ8 How to publish content in a click with the Chrome extension: https://youtu.be/lYr6GB34jPQ Let’s explore social media management tools of KUKU.io Essential Version! * Connect up to 10 social media profiles, groups and pages * Publishing up to 1500 posts per month * Schedule posts on multiple social media networks at once * Adapt posts for each social media account in a click * Plan and tag content in your social media calendar * Like and share posts automatically * Analyze your social media marketing Learn how to accelerate your social media management with Social Media Management Tools - KUKU.io: https://www.youtube.com/channel/UCl8C... If you have any questions about our social media management tools, please let us know in comments or feel free to drop a line at: support@kuku.io https://www.facebook.com/kukupost https://twitter.com/kukupost https://pinterest.com/kukupost https://telegram.me/kukuiosmm or in Russian https://telegram.me/smmkukuio https://vk.com/kukupost https://plus.google.com/u/1/104263022... For more details about social media management tools visit our blog: https://blog.kuku.io OR in Russian https://smm.kuku.io/ Music: www.bensound.com

KUKU.io Competitors

KUKU.io Pricing

More Pricing Information

On-premise Editions Pricing
Pricing DetailsTerms
White label solutions$400.00per 200+ user accounts

KUKU.io Customer Size Distribution

Consumers45%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)15%
Enterprises (more than 500 employees)5%

KUKU.io Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationAndroid
Supported CountriesAll countries
Supported LanguagesEnglish, Russian