KUKU.io Reviews

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January 10, 2018

KUKU.io is simple, but a very powerful tool.

Inhaber

maconcept. (Computer Software, 1-10 employees)

Score 10 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

I am the one doing the scheduling and planning of all the post for Twitter, G+ and LinkedIn. The most important thing is convenience. You can write one post and use it for all channels. I am planning my months in advance and schedule all my post for at least 2 weeks in advance, plus the posts that are spontaneous.

Pros and Cons

It is easy to use and setup.
Nice and clean UI
Great support if you need help or if you have any kind of feedback.

I am missing an iOS app. Since I am a heavy iPad Pro user an app would be much appreciated.

Likelihood to Recommend

If you are using a lot of social media channels KUKU.io can help you to save a lot of time. Writing once and publishing it everywhere including scheduling your posts is the best.

December 26, 2018

Why you should never use KUKU - advice from a social media manager.

Verified User

Strategist in Social Media

Marketing and Advertising Company, 1-10 employees

Score 1 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

I have worked as a marketing manger in-house and at agencies, as well as a freelance social media manager alongside these roles. I have been using KUKU.io for three years to schedule social media posts in all of these roles.

I was using KUKU as it allowed me to schedule posts in advance, saving me time during the working day and allowing me to do a week/month in advance when I had spare time.

However, I have recently decided to cancel my subscription to Kuku because the quality of the service has really decreased and the support team are unwilling to fix ongoing issues with the platform.

Pros and Cons

I wouldn't say ther are any particularly good things about KUKU.io that set them apart from any other scheduling tool.

io corrupts headlines of articles you reshare. When you schedule a post with a URL in it, the Title of the blog post that is displayed below the picture/preview gets corrupted. So if you add any text in with the URL, that will replace the headline. I have noticed this on both LinkedIn and Twitter.
Very poor support team. I have found that the support team at KUKU.io are extremely rude, unwilling to help you and take a long time to reply. On some occasions I have had to message them three times in the chatbot for them to even reply. None of these times has the issue been resolved. When I reported to them that KUKU.io was corrupting headlines, at first they refused to take responsibility. Finally, they admitted it was the platforms fault but said they were not doing anything at that time to fix it.
Analytics are poor. The analytics suite in KUKU.io does not give you anything analytics for LinkedIn. The ones it provides for Twitter you can get directly from Twitter. So no value is added there.
You cannot tag LinkedIn accounts. I use HubSpot to schedule social media posts which allows you to tag companies at least. KUKU.io cannot.

Likelihood to Recommend

If you would like a reliable scheduling tool, KUKU.io is not the one to use. If you like to share lots of industry news, secondary content, or content from your website/blog, be aware that KUKU.io will corrupt the preview headline. You would be far better off using another scheduling tool.

I have now changed to a free tool and it has all the same capabilities without this corruption issue. I also used paid ones which are equally good.

Support Rating

1

The support team are extremely rude and often unresponsive.

All of the issues I have reported to Kuku has been responded to with "we are not looking to resolve this issue at this time."

On a few occasions, they have tried to deny the issue lies with them, before evidence has been provided. Then, they have refused to fix the issue.

KUKU.io Scorecard Summary

Likelihood to Recommend (2): 11%
1.1
Support Rating (1): 10%
1.0

Feature Scorecard Summary

Publishing (2): 42%
4.2
Channel coverage/integration (6): 24%
2.4
Reporting/analytics (1): 10%
1.0
Account management (1): 10%
1.0

What is KUKU.io?

KUKU.io social media tools allow users to schedule posts on 10 social networks, including Instagram, Facebook, Linkedin, Telegram, Twitter, Pinterest, Google+, OK.ru, Vk.com, and Tumblr, without any risks of a ban. KUKU.io is an official partner of these social networks.

In KUKU.io social media analytics users can analyze content engagement compare posts with special filters (by clicks, likes, comments, shares), count reach and monitor team performance. Users can add colleagues in KUKU.io to manage content in a team, then add roles and track the results of each team member.

The posting, social media analytics and team management modules of KUKU.io can be set up on the user's own server or product. Users can choose a white label license, individual license or can customize KUKU.io (change design, add or modify features).

White label solutions include:

Branded landing page
Branded emails and notifications
Technical support and dedicated manager
App with your logo and new features if needed
Custom pricing and configurations

KUKU.io Features

Show Unsupported Features

Listening/monitoring Features

Supported: Filtering out noise/spam
Supported: Broad channel coverage

Publishing Features

Supported: Content planning and scheduling
Supported: Content optimization
Supported: Workflow management

Engagement Features

Supported: Bulk actions

Marketing Features

Supported: Campaigns and promotions

Channel coverage/integration Features

Supported: Twitter
Supported: Facebook
Supported: LinkedIn
Supported: Google+
Supported: Instagram
Supported: Pinterest

Reporting/analytics Features

Supported: Campaign success analytics

Account management Features

Supported: Role-based user permissions & privileges
Supported: Mobile access

Additional Features

Supported: White label solutions
Supported: On-premises solutions

KUKU.io Screenshots

Content Calendar with tags, pics, dates and editing option

Social media analytics to track engagement of your content

Posting tools. The variety of tools to automate posting. Editing functions in one window.

Add your team member, give roles and edit access to your projects. Track team perfomance.

KUKU.io Video

1000+ Pros work with Essential Version! Click here to see more Social Media Management Tools - KUKU.io tutorial videos: How to connect accounts to social media management tools: https://youtu.be/fm9-3etETqU How to create, adapt and schedule posts: https://youtu.be/2cOyVsahaOc How to group profiles, groups and pages into channels: https://youtu.be/g7Z0dY4vNak How to create a social media content calendar: https://youtu.be/kSeYrkfc7Wg How to analyze results with social media analytics tools: https://youtu.be/4uW1J84PZQ8 How to publish content in a click with the Chrome extension: https://youtu.be/lYr6GB34jPQ Let’s explore social media management tools of KUKU.io Essential Version! * Connect up to 10 social media profiles, groups and pages * Publishing up to 1500 posts per month * Schedule posts on multiple social media networks at once * Adapt posts for each social media account in a click * Plan and tag content in your social media calendar * Like and share posts automatically * Analyze your social media marketing Learn how to accelerate your social media management with Social Media Management Tools - KUKU.io: https://www.youtube.com/channel/UCl8C... If you have any questions about our social media management tools, please let us know in comments or feel free to drop a line at: support@kuku.io https://www.facebook.com/kukupost https://twitter.com/kukupost https://pinterest.com/kukupost https://telegram.me/kukuiosmm or in Russian https://telegram.me/smmkukuio https://vk.com/kukupost https://plus.google.com/u/1/104263022... For more details about social media management tools visit our blog: https://blog.kuku.io OR in Russian https://smm.kuku.io/ Music: www.bensound.com

KUKU.io Competitors

KUKU.io Pricing

More Pricing Information

On-premise Editions Pricing
	Pricing Details	Terms
White label solutions	$400.00	per 200+ user accounts

KUKU.io Customer Size Distribution

Consumers	45%
Small Businesses (1-50 employees)	35%
Mid-Size Companies (51-500 employees)	15%
Enterprises (more than 500 employees)	5%

KUKU.io Technical Details

Deployment Types	On-premise, SaaS
Operating Systems	Windows, Mac
Mobile Application	Android
Supported Countries	All countries
Supported Languages	English, Russian