LASSO Crew vs. Sage HRMS vs. Tribepad Applicant Tracking Software

Transition to LASSO Crew was a real bear, but once we had all the pieces and parts in place and staff new how to use it, it solved the majority of our staffing headaches. We work on events across NYC and often have several events going on at the same time. Prior to LASSO Crew it was not uncommon for a supervisor to show up to a call with only a limited understanding of who was booked on the job, or for an employee to not be sure who or where they needed to report to that day. LASSO Crew-facing app and supervisor-facing website have entirely eliminated these headaches. Our staffing process is more streamlined than before, our rates and scheduling more transparent. Once you get past the initial hurdles of crew/team buy-in and implementation, the upsides are enormous.

Incentivized

Sage HRMS is a software that fits in all organizations whether small or large and this makes it the most suitable HR solution as it will help you manage your workforce even if it may appear small. The software has analytics and reporting tools that are applicable in performance management where you will use them in assessing the productivity of your employees and plan on how to improve further as a workforce. It further helps in employee on-boarding, payroll management, and talent management

Incentivized

Highly recommended as a fairly priced, feature-rich ATS with plenty of customization and flexibility in a modular approach. Is it simple to use and an engaging platform. The support team is great!

• Ability to see history (like job history) easily at a glance.
• Ability to make changes easily.
• Organizing info in the employee record.

Incentivized

• Customise
• Support
• Flexibility

• Some of the page layouts are clunky, especially the crew list page
• LASSO Crew has a calendar feed that can link to gcal, iCal, etc but it’s very limited and doesn’t reliably update the calendar when the schedule changes.
• I would like it to push automated clock-in/clock out alerts to my team. I can set these up manually by scheduling messages but it is a very cumbersome process.

Incentivized

• We changed our chart of accounts. The system does not allow you to change the numbering format, so we had to start over with new databases.
• The tax return portion of the software does not file local taxes. We would definitely like to see this functionality in the future.
• The payroll piece does not handle complicated move up and move downs for union pay. This could definitely be improved upon.

Incentivized

• Reporting
• Design
• Workflows

While there are certainly a few things I'd like to see improvement on, we have no intention of leaving LASSO Crew anytime soon.

Incentivized

I do not work with this software anymore, and I am not involved with the renewal of it. However, if I were, I would still suggest using it unless something better was introduced

Incentivized

The app is perfectly useable, if a bit limited in its functionality. The website, which functions as the "back end" of the app, takes awhile to learn. I carve out at least an hour of training on it for every new supervisor and fully expect to spend the first several weeks they use it to send them little reminders about how and when to do things. I have a few (older) supervisors who just out-and-out refuse to engage with LASSO Crew, but I think that has more to do with their aversion to change than it does the overall usability of the website.

Incentivized

We helped redesign the interface that best suits our brand. Tribepad is a great partner for us. They listen carefully to our requirements and we work collaboratively to solve challenges and build a better evolving product and experience.

LASSO Crew takes customer support very seriously. My dedicated account rep responds to any issues directly, usually within one business day. When a crew member has an in-app problem they can't resolve the technical support team responds very quickly to any issue, usually with clear instructions about how to resolve the issue.

Incentivized

The support is great. Tribepad is a very customer-oriented business that thrives on delivering and supporting its customers.

We explored using IntelliEvent for crew management but their platform just wasn't as robust and they didn't seem to have timekeeping and payroll partners in place to support the back end. Other than that, I haven't found another platform or software that does what LASSO Crew does, it was built for the event industry, by the event industry, and that focus on audience really shows through.

Incentivized

Sage HRMS was very cost effective for a non-profit. It does all that we needed as a company and more. It also allows us to handle payroll ourselves instead of outsourcing [it].

Incentivized

More cost-effective, better product, flexible, customizable, integrates well with other platforms and its UX/UI is more advanced and simple

• We've had some complaints from crew members that the communications they receive through the LASSO Crew system feel less personal than when we used to handle everything through direct emails and text messages.
• LASSO Crew branding is super prominent on every communication we send from the platform, I wish they would center the client/employer a bit more and not make the LASSO Crew logo and color scheme the most identifiable thing on the page/email/message.

Incentivized

• there can be a high ROI when processing payroll in house compared to outsourced. Not to mention the flexibility you gain.

Incentivized

• Positive impact to spending less time recruiting by automating
• Positive impact to cost savings compared with other vendors
• Positive impact to design and usability to engage with users