LawGro vs. Thomson Reuters Firm Central

I think this is a great tool and offers many features like case management, lead management, and reputation management. So we don't rely on multiple software. If LawGro can also integrate some online payment solution like LawPay, it will help us a lot.

ease of use is a plus but client secure portal alerts need to be made more clearly so that communication flows both ways without delay

Incentivized

• Client Intake forms - It is the best. I was able to create the intakes seamlessly in just minutes.
• Document Assembly - It took us a while to take live our internal templates but now we see a lot of advantages and are able to roll out documents quickly in just a few clicks

• Time tracking.
• Billing.
• Easy access to Westlaw.

Incentivized

• Searching case notes for specific keywords is not supported. Will be great to see this feature soon.
• Version control on document assembly is a great feature on LawGro but it does not tags documents with version numbers.
• Approval workflow for invoicing is missing. It will be great to review and approve invoices and time entries before sending to the client.

• ease of portal access
• form bank being easier to modify
• integrations with other programs

Incentivized

I have not had to use support

Incentivized

LawGro has deeper analytics and insights on multiple activities like invoices, payments, team member availability etc. They have an in-built client intake forms and document assembly feature which was critical to our practice.

we actually switched to Clio for better document management and overall billing and accounting features which have worked out very well

Incentivized

• Helped us to manage our reputation and client happiness much more professionally and analytically.

• Tracking time was positive.
• Cost us money to switch document management systems.
• Loss of time/work product with document management functions.

Incentivized