LeadDesk vs. Zendesk Talk
LeadDesk vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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LeadDesk | N/A | LeadDesk is a cloud contact center from the company of the same name in Helsinki, boasting customisable campaigns, queues, reports and operations. For outside sales, LeadDesk comes with eight different dialer modes, including auto and predictive dialers. For customer service agents, LeadDesk’s omnichannel customer service software collects all the customer's history to a clear, conversation-driven view. | $89 per month per license | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LeadDesk | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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LeadDesk | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LeadDesk | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 7.9 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
LeadDesk | Zendesk Talk | |
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Likelihood to Recommend | LeadDesk No answers on this topic | Zendesk |
Pros | LeadDesk No answers on this topic | Zendesk |
Cons | LeadDesk No answers on this topic | Zendesk |
Support Rating | LeadDesk No answers on this topic | Zendesk |
Alternatives Considered | LeadDesk No answers on this topic | Zendesk |
Return on Investment | LeadDesk No answers on this topic | Zendesk |
ScreenShots |