LearnDash vs. Skilljar by Gainsight

Its a very flexible system so can be used in pretty much any scenario. The only time someone would perhaps not want to use it, is if they don't want to be responsible for maintaining the site (in terms of Wordpress backups, updates and security)

Incentivized

Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.

For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.

Incentivized

• Integrate with the website and other plugins (woocommerce, etc.)
• Simple lesson design
• Offers different formats in which to offer your courses (free, paid, restricted access, with groups, etc.)
• Integrarse con la web y con otros plugins (woocommerce, etc)
• Diseño sencillo de las lecciones
• Ofrece diferentes formatos en los que ofrecer tus cursos (gratuito, pago, acceso restringido, con grupos, etc)

Incentivized

• Unlimited courses, learning paths, quizzes, pages, plans, and certifications
• Ease of use for students, administrators, and content creators
• Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
• Asking for and listening to customer feedback for enhancements
• Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site

Incentivized

• customer service is rough
• out of the box, the platform looks absolutely awful and very hard to use
• you have to invest in many plugins for common sense functions (increasing customer support issues)
• I have worked with a developer for the ten years I have used LearnDash which gets expensive

Incentivized

• Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
• Features that allow for the translation of content to allow access to content across languages.
• Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.

Incentivized

I like what you are using and how we are doing it. Also, changing systems is a lot of work

Incentivized

It does require some knowledge of Wordpdress (which isn't difficult) but everything is well laid out Documentation is also comprehensive.

Incentivized

The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.

I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team

Incentivized

Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process

Incentivized

It's the only LMS that I have used.

Incentivized

Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive

Incentivized

• It has allowed me to transform materials that were previously only for my students into scalable digital products, multiplying the income generated with certain resources by up to 50x.
• I have been able to amortize the cost of the plugin with just a few sales.
• It's allowed me to present my courses in a professional manner and on my own website. Although the impact is difficult to measure, this has also contributed to increasing my sales.
• Me ha permitido transformar materiales que antes eran solo para mis estudiantes en productos digitales escalables, multiplicando hata x50 los ingresos generados con ciertos recursos.
• He podido amortizar el coste del plugin con unas pocas ventas
• Me ha permitido presentar mis cursos de una forma profesional y dentro de mi propia web. Aunque el impacto es difícil de medir, esto también ha contribuido a aumentar mis ventas.

Incentivized

• Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
• So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.

Incentivized