LearnDash vs. Skilljar by Gainsight

LearnDash is perfect for starting out with your courses or if you're tired of paying exorbitant fees to third-party platforms. It allows you to create audio, video, or text-based training in a simple and intuitive way if you're familiar with WordPress. I don't recommend it if you're not comfortable editing or designing your own website. LearnDash es perfecto para empezar a crear tus cursos o si estás cansado de pagar comisiones abusivas a plataformas de terceros. Te permite crear formaciones en audio, vídeo o texto de una forma sencilla e intuitiva si sabes manejarte dentro de Wordpress. No te la recomiendo si no te sientes cómodo editando/diseñando dentro de tu propia web. This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.

For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.

Incentivized

• Integrate with the website and other plugins (woocommerce, etc.)
• Simple lesson design
• Offers different formats in which to offer your courses (free, paid, restricted access, with groups, etc.)
• Integrarse con la web y con otros plugins (woocommerce, etc)
• Diseño sencillo de las lecciones
• Ofrece diferentes formatos en los que ofrecer tus cursos (gratuito, pago, acceso restringido, con grupos, etc)

Incentivized

• Unlimited courses, learning paths, quizzes, pages, plans, and certifications
• Ease of use for students, administrators, and content creators
• Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
• Asking for and listening to customer feedback for enhancements
• Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site

Incentivized

• I would like to see more options for creating activities (games, fill in the blanks, etc.)
• It would be nice if the support section had a Spanish translation.
• I miss that when you install the plugin they give you a small introduction to teach you how to use it.
• Me gustaría que haya más opciones de creación de actividades (juegos, rellenar huecos, etc)
• Estaría bien que la sección de soporte tuviera traducción al español
• Echo en falta que en el momento de instalar el plugin te hagan una pequeña introducción para enseñarte a usarlo

Incentivized

• Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
• Features that allow for the translation of content to allow access to content across languages.
• Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.

Incentivized

I like what you are using and how we are doing it. Also, changing systems is a lot of work

Incentivized

Learndash is an intuitive tool with everything you need to create courses and present them in an engaging way. It's also surprisingly easy to use. I've deducted a few points because, while it offers quite a few options out of the box, you may need to integrate it with other plugins (bbpress, etc.) to get the most out of it. Learndash es una herramienta intuitiva con todo lo necesario para crear cursos y presentarlos de una manera atractiva. Además es sorprendentemente fácil de utilizar. Le he quitado unos puntos porque, aunque de base ofrece bastantes opciones, es posible que necesites integrarlo con otros plugins (bbpress, etc.) para sacarle el máximo provecho.

Incentivized

The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.

I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team

Incentivized

Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process

Incentivized

Incentivized

Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive

Incentivized

• It has allowed me to transform materials that were previously only for my students into scalable digital products, multiplying the income generated with certain resources by up to 50x.
• I have been able to amortize the cost of the plugin with just a few sales.
• It's allowed me to present my courses in a professional manner and on my own website. Although the impact is difficult to measure, this has also contributed to increasing my sales.
• Me ha permitido transformar materiales que antes eran solo para mis estudiantes en productos digitales escalables, multiplicando hata x50 los ingresos generados con ciertos recursos.
• He podido amortizar el coste del plugin con unas pocas ventas
• Me ha permitido presentar mis cursos de una forma profesional y dentro de mi propia web. Aunque el impacto es difícil de medir, esto también ha contribuido a aumentar mis ventas.

Incentivized

• Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
• So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.

Incentivized