LearnUpon vs. Thought Industries

I think LearnUpon is a great LMS for an organization that focuses on internal learners, aka, employees. It's very easy to create courses, enroll learners, and mark attendance. For an association such as mine, more support would be helpful for appropriately setting up the store to reflect member and non-member accounts. In addition, it's difficult to do outside-the-box functions like transfers and refunds.

Incentivized

Thought Industries is perfect if you are trying to scale your customer education business for a growing customer base. It is more expensive than their competitors, but the price is worth it based on the product and experience. Thought Industries is likely great for smaller customers, although we are an enterprise-level customer. If you are not offering multiple modalities for your training program, Thought Industries (or any LMS for that matter) might not be the best investment.

Incentivized

• Integration with video conferencing platforms (primarily Zoom).
• Timing out releasing of course materials and exams so students can't get eyes on something an instructor is not ready for them to see yet.
• Customization of our store front and courses with regard to branding and graphics.

Incentivized

• Built in eCommerce pages and purchasing options.
• Data to drive real-time decision making.
• Customization options.
• Team to work with our needs and custom scope.

Incentivized

• There are issues with users who have an account in more than one LearnUpon portal. If a user has an account in an existing LearnUpon portal, and they want to create an account in another LearnUpon portal, then they have to be invited to the new portal by an Administrator. but the user has no way of knowing that its a LearnUpon portal until they can't sign up. Its very confusing for the learner.
• An email address is required in order to set up an account. We serve many providers who don't have email addresses for all of their staff, so this is a huge issue for us.

Incentivized

• Lacks the ability to make courses required
• Cannot pull a report for a course(s) to show who has not started the course
• Cannot reset gamification or run specific gamification campaigns
• Although SCORM compliant, SCORM courses often break or do not show as complete on the learner side even when the module is marked as complete on the back end

Incentivized

We've been a customer for six years and I don't see that changing anytime soon. We're very happy with LearnUpon.

Incentivized

The customer support and customer success teams are really great. BUT, it is their product team that sends them into a super high rating. The product team has worked with me on several occasions to try to solve the business challenges that I have.

Incentivized

LearnUpon's interface and immersive experience blows the competition out of the water. LearnUpon understands the "big picture" of online learning and how to provide a system that is easy and fun to use for users at any level. LearnUpon's knowledge of their own platform, and their impeccable client support is unparalleled. LearnUpon understands our business and learning needs better than any competitor. Now that I'm using a different platform at another job, I miss LearnUpon every day!

Incentivized

Thought Industries is better on the financial side and as far as ease of use. It is more affordable than Docebo and is more aligned to an external customer use case. Docebo and Tovuti seemed to be more for internal training. Tovuti was less expensive, but it was a little harder to use although it had more quiz features.

Incentivized

• We have not implemented it yet due to unforeseen issues with a different vendor, but we have launched two pilots and it has been very well received.
• The expected outcome is a lot more revenue because the catalog we have in our current LMS (Absorb) is very poorly designed and ineffective.
• Another expected outcome is that people will be excited to learn more and be better ambassadors for our company.

Incentivized

• Multiple Months with $20,000 in eCommerce Sales.
• Site Up Time and Engagement has remained steady for all 4 years.
• Course authoring is faster and more efficient.

Incentivized