LearnUpon is the best friend you didn't know you were missing!
June 02, 2021
LearnUpon is the best friend you didn't know you were missing!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LearnUpon
LearnUpon is our organization-wide LMS, supporting training and development for a wide array of professional roles. LearnUpon facilitates our robust asynchronous eLearning program, a catalog of over 200 eCourses and additional resources. LearnUpon supports our catalog of synchronous learning opportunities, both in-person and virtual, providing attendance tracking and management, webinar platform integration for ease of scheduling, and allows for blended course construction to leverage asynchronous pre- and post-training opportunities. In this way, LearnUpon also provides for an engaging and blended orientation/onboarding curriculum. LearnUpon's user management is so reliable, it also serves as a supplemental personnel management system providing data management and reporting as a check-step to our broader HRIS.
- Client service and support: LearnUpon provides the most expansive and responsive customer service I have ever experienced from a vendor. They were full partners in every aspect of how we use the LMS, from implementation planning to instructional design. They provide responsive support for technical issues, and are generous with their time and energy in brainstorming and exploring how to leverage LearnUpon's available features and functions to fit the needs of our learning program. They also engage customers in product development and enhancement planning to such a degree that the platform almost feels made to order!
- User interface: LearnUpon provides an engaging and immersive learning experience. Learners with low technological literacy are able to learn and use the platform with minimal support. Proficient users can maximize the available features and functions to create asynchronous and blended learning products that are navigable and engaging for learners. The buttons say what they do and they mean what they say; LearnUpon's interface also includes expansive "help tags" - almost every feature provides additional instructions about its function and intended use without leaving the page.
- User management: LearnUpon provides a multi-faceted approach to creating and managing users that is both flexible and reliable. The ability to group users using and/or logic, self-reported user information, and HRIS integrated data is variable enough to support a company of great complexity. These tools are easy to use and manage for administrators and managers.
- User types: while LearnUpon does provide a variety of user levels, there are gaps and missed opportunities in how the permissions of those roles align.
- Reporting: while LearnUpon's current reporting features provide ample access to data, most reports require additional manipulation outside the system to be useful and informative. The current array of filters can be restrictive.
- ILT Scheduling: there are some elements of the instructor-led portion of the platform that cause barriers with cancelled or rescheduled attendance.
- LearnUpon helped us significantly reduce the cost of travel and lodging for staff and trainers who would previously have had to travel to participate in learning.
- LearnUpon helped introduce our organization to the concept of online learning and asynchronous study.
- LearnUpon helps us improve our staff's technological literacy by giving them a friendly and inviting system to learn from independently.
LearnUpon's interface and immersive experience blows the competition out of the water. LearnUpon understands the "big picture" of online learning and how to provide a system that is easy and fun to use for users at any level. LearnUpon's knowledge of their own platform, and their impeccable client support is unparalleled. LearnUpon understands our business and learning needs better than any competitor. Now that I'm using a different platform at another job, I miss LearnUpon every day!
Do you think LearnUpon delivers good value for the price?
Yes
Are you happy with LearnUpon's feature set?
Yes
Did LearnUpon live up to sales and marketing promises?
Yes
Did implementation of LearnUpon go as expected?
Yes
Would you buy LearnUpon again?
Yes