Thought Industries is the Next Step If You Want to Sell to External Customers!
September 28, 2021

Thought Industries is the Next Step If You Want to Sell to External Customers!

Ramon Mayo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Thought Industries

We use Thought Industries to sell courses to our customers. It is primarily being used by the IT and Marketing departments. We now can create and sell courses based on our quarterly and annual content. This enables us to give customers interactive media and it also gives us a way of creating more revenue by subscription than just single product sales.
  • Ecommerce: The eCommerce options on Thought Industries are far better than any other LMS. You can sell subscriptions, one-time products, and even physical products.
  • Note-taking: The ability for users to take notes and journal is a key feature as a lot of our customers are teachers and they are learning the Bible and may want to go back and integrate their notes in other lessons.
  • The ability to handle video and audio is exceptional, especially how the video files can be stored in Wistia.
  • The panorama feature is helpful as we have many products that we white label and now, we can create courses for those customers as well.
  • The SCORM functionality needs improvement. In my opinion, it's clunky and not mobile-friendly.
  • The layout needs more flexibility. Our business has unique customers and a wide range of customers so being able to change it according to their needs would be helpful.
  • There is no image library. You have to upload each image every single time.
  • Updating changes can be slow.
  • It needs a drag-and-drop functionality.
  • Our customers love the new look of our courses on Thought Industries.
  • In our usage experience, we were late in getting our courses launched due to some design functionality issues.
  • We are steadily growing with customers signing up for courses every day.
Thought Industries is better on the financial side and as far as ease of use. It is more affordable than Docebo and is more aligned to an external customer use case. Docebo and Tovuti seemed to be more for internal training. Tovuti was less expensive, but it was a little harder to use although it had more quiz features.

Do you think Thought Industries delivers good value for the price?

Yes

Are you happy with Thought Industries's feature set?

Yes

Did Thought Industries live up to sales and marketing promises?

Yes

Did implementation of Thought Industries go as expected?

No

Would you buy Thought Industries again?

Yes

Thought Industries is well suited for a business that wants to do courses for an external audience and has design and video resources. It is also helpful for a business that does resell and white labeling of courses. If you are a super small business, then it would not necessarily be the right fit.

Thought Industries Feature Ratings

Course authoring
7
Course catalog or library
7
Player/Portal
8
Progress tracking & certifications
9
Assignments
9
Learning administration
9
Learning reporting & analytics
10
Social learning
6