What users are saying about
4 Ratings
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Score 8.5 out of 100
33 Ratings
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Score 4.8 out of 100

Likelihood to Recommend

LemonStand (Discontinued)

  • Good alternative to Shopify and similar services.
  • More than basic template adjustments will require programmer hours.
  • If you want a slick store with great features LemonStand's for you.
Philip Martin Jenck | TrustRadius Reviewer

Volusion

Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

LemonStand (Discontinued)
8.9
Volusion
3.8
Product catalog & listings
LemonStand (Discontinued)
10.0
Volusion
4.5
Product management
LemonStand (Discontinued)
10.0
Volusion
4.5
Bulk product upload
LemonStand (Discontinued)
10.0
Volusion
4.2
Branding
LemonStand (Discontinued)
10.0
Volusion
3.9
Mobile storefront
LemonStand (Discontinued)
10.0
Volusion
1.3
Product variations
LemonStand (Discontinued)
10.0
Volusion
4.9
Website integration
LemonStand (Discontinued)
10.0
Volusion
3.5
Visual customization
LemonStand (Discontinued)
5.0
Volusion
5.2
CMS
LemonStand (Discontinued)
5.0
Volusion
2.2

Online Shopping Cart

LemonStand (Discontinued)
10.0
Volusion
3.8
Abandoned cart recovery
LemonStand (Discontinued)
10.0
Volusion
3.8
Checkout user experience
LemonStand (Discontinued)
10.0
Volusion
3.9

Online Payment System

LemonStand (Discontinued)
10.0
Volusion
4.2
eCommerce security
LemonStand (Discontinued)
10.0
Volusion
4.2

eCommerce Marketing

LemonStand (Discontinued)
10.0
Volusion
2.7
Promotions & discounts
LemonStand (Discontinued)
10.0
Volusion
4.9
Personalized recommendations
LemonStand (Discontinued)
10.0
Volusion
1.9
SEO
LemonStand (Discontinued)
10.0
Volusion
1.3

eCommerce Business Management

LemonStand (Discontinued)
8.5
Volusion
3.0
Order processing
LemonStand (Discontinued)
10.0
Volusion
3.8
Inventory management
LemonStand (Discontinued)
10.0
Volusion
2.3
Shipping
LemonStand (Discontinued)
10.0
Volusion
3.2
Custom functionality
LemonStand (Discontinued)
4.0
Volusion
2.7
Multi-site management
LemonStand (Discontinued)
Volusion
3.0

Pros

LemonStand (Discontinued)

  • LemonStand is cloud based on AWS.
  • You get: Instant deployment whenever you choose to publish, automatic software updates, Site-wide SSL, and PCI/DSS compliant infrastructure.
Philip Martin Jenck | TrustRadius Reviewer

Volusion

  • Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
  • Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
  • Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.
Ryan Forrest | TrustRadius Reviewer

Cons

LemonStand (Discontinued)

  • LemonStand has a limited number of templates. Each template has a different set of features that can be modified in the back office theme customization area.
  • LemonStand claims their templates are highly customizable. To accomplish this, they expose individual web page code in page templates and widget blocks. These are windows into the template where you can modify, add and delete html code. However, as in all PHP/CSS/HTML templates, even those written with Twig as LemonStand templates are, the coding goes very deep through many files. I don't think it would be cost or time effective for a small company to attempt more than superficial customization. This is pretty much the same for Shopify and PrestaShop. As a store front and blogging platform, LemonStand is elegant but it is not a website development tool like Wix, Weeble or even Squarespace.
  • LemonStand manages this expectation with excellent email support. There is no user forum and no third party templates for LemonStand, and this is a good thing. When I wanted to modify a specific aspect of the template, I emailed the issue/question to LemonStand support and consistently received advise including instructions on how to adjust the widget or exposed page code to resolve my problem.
  • Documentation is out of date and could use a good proofread. Videos and tutorials are too simple to be really helpful.
Philip Martin Jenck | TrustRadius Reviewer

Volusion

  • API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
  • Not as customizable as most ecommerce platforms
  • Not as many integration options as most platforms
Michael Huey | TrustRadius Reviewer

Likelihood to Renew

LemonStand (Discontinued)

No score
No answers yet
No answers on this topic

Volusion

Volusion 1.0
Based on 12 answers
When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.
Jose Miguel Vera | TrustRadius Reviewer

Usability

LemonStand (Discontinued)

No score
No answers yet
No answers on this topic

Volusion

Volusion 10.0
Based on 1 answer
I know what to do to add a new product, promotion or do an analysis of sales.
Patrice Romzick | TrustRadius Reviewer

Support Rating

LemonStand (Discontinued)

No score
No answers yet
No answers on this topic

Volusion

Volusion 1.0
Based on 2 answers
You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.
Haley Owens | TrustRadius Reviewer

Implementation Rating

LemonStand (Discontinued)

No score
No answers yet
No answers on this topic

Volusion

Volusion 10.0
Based on 2 answers
It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).
Anonymous | TrustRadius Reviewer

Alternatives Considered

LemonStand (Discontinued)

I looked closely at every e-commerce product I could find.
  • LemonStand had very high satisfaction from current users.
  • Email support is polite, accurate and fast.
  • Company is located in Canada.
  • Refund policy appears to be ethical.
  • Shopping experience is sharp! I like it a lot.
Philip Martin Jenck | TrustRadius Reviewer

Volusion

While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)
Shayna Bane | TrustRadius Reviewer

Return on Investment

LemonStand (Discontinued)

  • I expect ease of use and mobile look and feel will increase customer sales.
Philip Martin Jenck | TrustRadius Reviewer

Volusion

  • Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.
Paul Francis Jones | TrustRadius Reviewer

Screenshots

LemonStand (Discontinued)

Pricing Details

LemonStand (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LemonStand (Discontinued) Editions & Modules

Additional Pricing Details

Volusion

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Volusion Editions & Modules

Edition
Mini$151
Plus$351
Pro$751
  1. per plan
Additional Pricing Details

Rating Summary

Likelihood to Recommend

LemonStand (Discontinued)
9.0
Volusion
1.6

Likelihood to Renew

LemonStand (Discontinued)
Volusion
1.0

Usability

LemonStand (Discontinued)
Volusion
10.0

Support Rating

LemonStand (Discontinued)
Volusion
1.0

Implementation Rating

LemonStand (Discontinued)
Volusion
10.0

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