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K-eCommerce has proven to be an effective tool for businesses looking to modernize their e-commerce operations and streamline the ordering …
Overview
What is k-eCommerce?
k-eCommerce is an ERP-integrated ecommerce solution designed to streamline and enhance online business operations. The vendor states that this software solution caters to small to large-sized companies across various professions and industries, including distributors, manufacturers, wholesalers, retailers,...
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What is k-eCommerce?
k-eCommerce is an integrative eCommerce solution that can be built in to Microsoft Dynamics, SAP Business One, and enterprise resource planning (ERP) software.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
Product Demos
A True Partnership: The Story of Detroit Speed and K-eCommerce | Biz.ONE Track 6 Clip
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Product Details
- About
- Tech Details
What is k-eCommerce?
k-eCommerce is an ERP-integrated ecommerce solution designed to streamline and enhance online business operations. The vendor states that this software solution caters to small to large-sized companies across various professions and industries, including distributors, manufacturers, wholesalers, retailers, and B2B companies. By seamlessly integrating with existing ERP systems, k-eCommerce aims to provide a robust and efficient online marketplace for businesses to manage orders, inventory, payments, and shipping with ease and precision.
Key Features
ERP Integration: According to the vendor, k-eCommerce offers real-time integration between the ecommerce platform and the ERP system. This integration aims to eliminate human error and improve efficiency by automating tasks such as receiving orders, invoicing clients, updating inventory, and notifying shipping.
Online Marketplace Integration: The vendor claims that k-eCommerce seamlessly connects Amazon and Amazon Business Marketplaces to the ERP system. This integration ensures that product information, pricing, inventory, condition, and fulfillment lead time are kept up to date from the ERP to the Amazon storefront. Additionally, orders placed on Amazon are directly created in the ERP for efficient order management.
Embedded Payment Gateways, Shipping Calculators, and Tax Services: k-eCommerce offers integration with various payment gateways to provide secure and convenient transactions, as claimed by the vendor. The software also includes shipping calculators for accurate shipping cost calculations and tax services integration for automated tax calculations, saving time and ensuring compliance.
PCI Level 1 Certified Hosting Environment: The vendor states that k-eCommerce provides a hosting environment that meets the highest level of security and compliance with Payment Card Industry Data Security Standards (PCI DSS). This certification aims to ensure the protection of customers' payment information.
Simplified Bank Reconciliation: According to the vendor, k-eCommerce enables real-time communication between the payment solution and the ERP system, aiming to achieve speed and accuracy in transaction reconciliation. The platform automatically creates transaction amounts and journal entries to simplify the bank reconciliation process.
Payments 24/7: The vendor claims that k-eCommerce allows businesses to accept payments from customers at any time, increasing convenience and accessibility.
Versatile Payment Methods: According to the vendor, k-eCommerce supports a wide range of payment methods to cater to customer preferences and increase conversion rates.
Detailed Reports: k-eCommerce provides comprehensive reports on payment transactions, according to the vendor. These reports aim to provide insights into sales performance and financial data, empowering businesses to make informed decisions.
Responsive Design: The vendor states that k-eCommerce offers a responsive design that adapts to different devices, including desktops, tablets, and smartphones. This feature aims to provide a seamless user experience for customers, regardless of the device they use.
Multi-Language and Multi-Currency Support: According to the vendor, k-eCommerce includes support for multiple languages and currencies, allowing businesses to expand globally and provide a personalized shopping experience for customers.
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
K-eCommerce has proven to be an effective tool for businesses looking to modernize their e-commerce operations and streamline the ordering process. Users report that the direct integration with ERP systems minimizes the need for manual data entry and allows sales teams to review and approve orders efficiently. This integration enables users to have real-time inventory information, updates directly from the web store, and automated order synchronization into the system, saving time and increasing order accuracy.
The platform also provides a better customer experience and an easier interface for researching and buying products, leading to increased monthly web sales and more customers buying directly from the site. Moreover, the publication of different versions of product catalogs customized upon login for distinct customers provides relevant information for informed buying decisions. Reports also show that K-eCommerce shortens sales cycles by giving customers login access to download their pricing, which saves time and effort, ultimately leading to higher conversions. Finally, many users appreciate its flexibility in adapting to complicated business models, all while being fully PCI certified, meeting security standards in the credit card industry.
Seamless integration with ERP: Many users appreciated the seamless integration between K-eCommerce and their ERP systems, such as Microsoft Dynamics GP or SAP Business One. According to several reviewers, this feature saved them a lot of time in updating and maintaining their website since they only needed to update information once and everything synced back and forth between the two platforms.
Real-time inventory updates: Several reviewers praised the real-time inventory updates provided by K-eCommerce, which eliminated the need for manual inventory updates. According to these users, this feature was particularly helpful in managing large inventories of over 100k products.
Excellent technical support: Many users were satisfied with the technical support provided by K-eCommerce's team. They found that the knowledge base was informative and guided them through most of the platform features. Additionally, some reviewers appreciated having weekly calls with their project manager who was always willing to help with questions when they got stuck.
Difficult Configuration: Some users have found the platform's configuration to be convoluted, with settings nested inside dropdown sections in the admin panel. This complexity has made it challenging for some users to navigate and customize their experience.
Lack of Integrations: Several reviewers have noted that k-eCommerce lacks certain features and integrations, such as a HubSpot integration module and a strong shipping engine. This has made it difficult for some users to create a robust shipping process or fully integrate with other software tools.
Poor Customer Support: A number of users have reported slow response times and poor communication from the support team. Some have even experienced unresponsiveness or received little information or solutions when seeking assistance.