LexisNexis InterAction+ vs. Odoo CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LexisNexis InterAction+
Score 6.9 out of 10
N/A
LexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A
Odoo CRM
Score 6.9 out of 10
N/A
Odoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.N/A
Pricing
LexisNexis InterAction+Odoo CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LexisNexis InterAction+Odoo CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
LexisNexis InterAction+Odoo CRM
Top Pros
Top Cons

No answers on this topic

Features
LexisNexis InterAction+Odoo CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LexisNexis InterAction+
5.1
1 Ratings
41% below category average
Odoo CRM
7.7
2 Ratings
0% below category average
Customer data management / contact management8.01 Ratings7.52 Ratings
Workflow management3.01 Ratings9.01 Ratings
Territory management3.01 Ratings7.02 Ratings
Opportunity management5.01 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings6.52 Ratings
Interaction tracking3.01 Ratings6.52 Ratings
Channel / partner relationship management6.01 Ratings7.52 Ratings
Contract management00 Ratings7.01 Ratings
Quote & order management00 Ratings8.52 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LexisNexis InterAction+
8.7
1 Ratings
14% above category average
Odoo CRM
8.0
1 Ratings
6% above category average
Case management8.01 Ratings7.01 Ratings
Call center management9.01 Ratings00 Ratings
Help desk management9.01 Ratings9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LexisNexis InterAction+
8.0
1 Ratings
5% above category average
Odoo CRM
5.0
2 Ratings
42% below category average
Lead management7.01 Ratings5.02 Ratings
Email marketing9.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LexisNexis InterAction+
4.7
1 Ratings
47% below category average
Odoo CRM
6.5
2 Ratings
16% below category average
Task management5.01 Ratings5.52 Ratings
Billing and invoicing management4.01 Ratings7.01 Ratings
Reporting5.01 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LexisNexis InterAction+
4.3
1 Ratings
57% below category average
Odoo CRM
8.3
1 Ratings
8% above category average
Forecasting4.01 Ratings8.01 Ratings
Pipeline visualization4.01 Ratings9.01 Ratings
Customizable reports5.01 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
LexisNexis InterAction+
4.3
1 Ratings
55% below category average
Odoo CRM
7.8
2 Ratings
3% above category average
Custom fields4.01 Ratings6.52 Ratings
Custom objects4.01 Ratings9.01 Ratings
Scripting environment4.01 Ratings00 Ratings
API for custom integration5.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
LexisNexis InterAction+
8.0
1 Ratings
4% below category average
Odoo CRM
6.0
1 Ratings
33% below category average
Single sign-on capability8.01 Ratings00 Ratings
Role-based user permissions8.01 Ratings6.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LexisNexis InterAction+
4.5
1 Ratings
48% below category average
Odoo CRM
-
Ratings
Social data4.01 Ratings00 Ratings
Social engagement5.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LexisNexis InterAction+
5.0
1 Ratings
36% below category average
Odoo CRM
-
Ratings
Marketing automation5.01 Ratings00 Ratings
Compensation management5.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
LexisNexis InterAction+
5.0
1 Ratings
39% below category average
Odoo CRM
-
Ratings
Mobile access5.01 Ratings00 Ratings
Best Alternatives
LexisNexis InterAction+Odoo CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LexisNexis InterAction+Odoo CRM
Likelihood to Recommend
6.0
(1 ratings)
6.5
(2 ratings)
Usability
-
(0 ratings)
7.0
(2 ratings)
Support Rating
-
(0 ratings)
5.0
(2 ratings)
User Testimonials
LexisNexis InterAction+Odoo CRM
Likelihood to Recommend
LexisNexis
It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
Read full review
Odoo
We are not a huge company so it's great for the relatively basic requriements we have for storing customer data and logging conversations. I haven't delved too deep inot opportunity tracking but the little I looked didn't seem quite as strong as a tool like Salesforce which I used previously
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Pros
LexisNexis
  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
Read full review
Odoo
  • Upload, manage contacts for sales team
  • Create pipelines for team
  • Export and import leads
Read full review
Cons
LexisNexis
  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
Read full review
Odoo
  • It would be great to have a custom dashboard with editable graphs and reporting
  • The quotation PDF is limited in how it can be changed and I'd prefer using our own custom design rather than the odoo defaults
Read full review
Usability
LexisNexis
No answers on this topic
Odoo
The technical glitch and delay in opening and going to next lead is the major reason for not continuing with odoo. We faced few lead mismatch between source and CRM count also. The interface and features of Odoo is perfectly well and useful when it comes to process leads and do regular follow up
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Support Rating
LexisNexis
No answers on this topic
Odoo
This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!
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Alternatives Considered
LexisNexis
No answers on this topic
Odoo
Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc
We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects
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Return on Investment
LexisNexis
  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
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Odoo
  • We've 10x'ed our turnover since implementing Odoo
  • We have trackable quotations across the team so we can all access eah others quotes when people are away
Read full review
ScreenShots

Odoo CRM Screenshots

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