LexisNexis InterAction+ vs. TeamWave

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LexisNexis InterAction+
Score 6.9 out of 10
N/A
LexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A
TeamWave
Score 6.0 out of 10
N/A
TeamWave offers a way to manage sales, projects, team, clients & marketing on a single platform. Work management software for small businesses, with features including: Sales pipeline management Contact & relationship management Project Management & Time Tracking Integration with Google Workspace, Mailchimp, Xero, Quickbooks & more ReportsN/A
Pricing
LexisNexis InterAction+TeamWave
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LexisNexis InterAction+TeamWave
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LexisNexis InterAction+TeamWave
Top Pros
Top Cons
Features
LexisNexis InterAction+TeamWave
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LexisNexis InterAction+
5.1
1 Ratings
41% below category average
TeamWave
8.0
1 Ratings
3% above category average
Customer data management / contact management8.01 Ratings10.01 Ratings
Workflow management3.01 Ratings6.01 Ratings
Territory management3.01 Ratings00 Ratings
Opportunity management5.01 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings6.01 Ratings
Interaction tracking3.01 Ratings00 Ratings
Channel / partner relationship management6.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LexisNexis InterAction+
8.7
1 Ratings
14% above category average
TeamWave
-
Ratings
Case management8.01 Ratings00 Ratings
Call center management9.01 Ratings00 Ratings
Help desk management9.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LexisNexis InterAction+
8.0
1 Ratings
5% above category average
TeamWave
-
Ratings
Lead management7.01 Ratings00 Ratings
Email marketing9.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LexisNexis InterAction+
4.7
1 Ratings
47% below category average
TeamWave
8.0
1 Ratings
5% above category average
Task management5.01 Ratings10.01 Ratings
Billing and invoicing management4.01 Ratings8.01 Ratings
Reporting5.01 Ratings6.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LexisNexis InterAction+
4.3
1 Ratings
57% below category average
TeamWave
6.0
1 Ratings
25% below category average
Forecasting4.01 Ratings5.01 Ratings
Pipeline visualization4.01 Ratings9.01 Ratings
Customizable reports5.01 Ratings4.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
LexisNexis InterAction+
4.3
1 Ratings
55% below category average
TeamWave
6.0
1 Ratings
23% below category average
Custom fields4.01 Ratings7.01 Ratings
Custom objects4.01 Ratings00 Ratings
Scripting environment4.01 Ratings00 Ratings
API for custom integration5.01 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
LexisNexis InterAction+
8.0
1 Ratings
4% below category average
TeamWave
-
Ratings
Single sign-on capability8.01 Ratings00 Ratings
Role-based user permissions8.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LexisNexis InterAction+
4.5
1 Ratings
48% below category average
TeamWave
-
Ratings
Social data4.01 Ratings00 Ratings
Social engagement5.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LexisNexis InterAction+
5.0
1 Ratings
36% below category average
TeamWave
-
Ratings
Marketing automation5.01 Ratings00 Ratings
Compensation management5.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
LexisNexis InterAction+
5.0
1 Ratings
39% below category average
TeamWave
3.0
1 Ratings
85% below category average
Mobile access5.01 Ratings3.01 Ratings
Best Alternatives
LexisNexis InterAction+TeamWave
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LexisNexis InterAction+TeamWave
Likelihood to Recommend
6.0
(1 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
LexisNexis InterAction+TeamWave
Likelihood to Recommend
LexisNexis
It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
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TeamWave
Only if you are constrained on cost and you need a good user experience.
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Pros
LexisNexis
  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
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TeamWave
  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards
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Cons
LexisNexis
  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
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TeamWave
  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.
Read full review
Usability
LexisNexis
No answers on this topic
TeamWave
As the organization scale and capability increases and the cost is not a constraint.
Read full review
Support Rating
LexisNexis
No answers on this topic
TeamWave
Responsive and solution oriented.
Read full review
Alternatives Considered
LexisNexis
No answers on this topic
TeamWave
TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
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Return on Investment
LexisNexis
  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
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TeamWave
  • Easy to scale of operations, since unlimited users are allowed.
  • Database cost is not recurring
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ScreenShots

TeamWave Screenshots

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