LexisNexis InterAction+ vs. zigihub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LexisNexis InterAction+
Score 6.9 out of 10
N/A
LexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A
zigihub
Score 6.0 out of 10
N/A
zigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
Pricing
LexisNexis InterAction+zigihub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LexisNexis InterAction+zigihub
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$24 per user
Additional Details
More Pricing Information
Features
LexisNexis InterAction+zigihub
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
LexisNexis InterAction+
5.1
1 Ratings
41% below category average
zigihub
7.3
2 Ratings
5% below category average
Customer data management / contact management8.01 Ratings8.02 Ratings
Workflow management3.01 Ratings8.02 Ratings
Territory management3.01 Ratings6.02 Ratings
Opportunity management5.01 Ratings7.02 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings3.02 Ratings
Interaction tracking3.01 Ratings8.02 Ratings
Channel / partner relationship management6.01 Ratings9.11 Ratings
Contract management00 Ratings8.02 Ratings
Quote & order management00 Ratings8.21 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
LexisNexis InterAction+
8.7
1 Ratings
14% above category average
zigihub
7.0
2 Ratings
8% below category average
Case management8.01 Ratings7.02 Ratings
Call center management9.01 Ratings7.02 Ratings
Help desk management9.01 Ratings7.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
LexisNexis InterAction+
8.0
1 Ratings
6% above category average
zigihub
8.0
2 Ratings
6% above category average
Lead management7.01 Ratings8.02 Ratings
Email marketing9.01 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
LexisNexis InterAction+
4.7
1 Ratings
47% below category average
zigihub
7.4
2 Ratings
3% below category average
Task management5.01 Ratings6.02 Ratings
Billing and invoicing management4.01 Ratings9.11 Ratings
Reporting5.01 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
LexisNexis InterAction+
4.3
1 Ratings
56% below category average
zigihub
7.0
2 Ratings
9% below category average
Forecasting4.01 Ratings6.02 Ratings
Pipeline visualization4.01 Ratings7.02 Ratings
Customizable reports5.01 Ratings8.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
LexisNexis InterAction+
4.3
1 Ratings
55% below category average
zigihub
5.8
2 Ratings
27% below category average
Custom fields4.01 Ratings8.02 Ratings
Custom objects4.01 Ratings6.02 Ratings
Scripting environment4.01 Ratings6.41 Ratings
API for custom integration5.01 Ratings3.02 Ratings
Security
Comparison of Security features of Product A and Product B
LexisNexis InterAction+
8.0
1 Ratings
4% below category average
zigihub
8.5
2 Ratings
2% above category average
Single sign-on capability8.01 Ratings8.02 Ratings
Role-based user permissions8.01 Ratings9.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
LexisNexis InterAction+
4.5
1 Ratings
48% below category average
zigihub
9.1
1 Ratings
22% above category average
Social data4.01 Ratings9.11 Ratings
Social engagement5.01 Ratings9.11 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
LexisNexis InterAction+
5.0
1 Ratings
36% below category average
zigihub
6.5
2 Ratings
10% below category average
Marketing automation5.01 Ratings4.02 Ratings
Compensation management5.01 Ratings9.11 Ratings
Platform
Comparison of Platform features of Product A and Product B
LexisNexis InterAction+
5.0
1 Ratings
40% below category average
zigihub
4.0
2 Ratings
61% below category average
Mobile access5.01 Ratings4.02 Ratings
Best Alternatives
LexisNexis InterAction+zigihub
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LexisNexis InterAction+zigihub
Likelihood to Recommend
6.0
(1 ratings)
6.0
(2 ratings)
Usability
-
(0 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
LexisNexis InterAction+zigihub
Likelihood to Recommend
LexisNexis
It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
Read full review
zigihub
  1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
  2. Helps you track the performance of your marketing campaign
  3. Its a cost-effective tool
  4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
  5. Their email editor is quite basic with many must-have designing features missing
Read full review
Pros
LexisNexis
  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
Read full review
zigihub
  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Read full review
Cons
LexisNexis
  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
Read full review
zigihub
  • The email editor tool is very basic
  • You cannot templatize your outreach with out-of-the-box designing
  • Integrations with Salesforce and Hubspot is missing
Read full review
Usability
LexisNexis
No answers on this topic
zigihub
  1. Has a lot of scope for improvement in terms of email editor and lead management
  2. Out-of-the-box reporting features should also be made available
  3. Should provide integration with other software
  4. The user experience could be improved
  5. The tool can be made a little faster to operate
  6. Workflows, land page, and form options can be improved
Read full review
Support Rating
LexisNexis
No answers on this topic
zigihub
The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
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Alternatives Considered
LexisNexis
No answers on this topic
zigihub
Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
Read full review
Return on Investment
LexisNexis
  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
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zigihub
  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
Read full review
ScreenShots

zigihub Screenshots

Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.