TargetX, from Liaison vs. Procare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TargetX, from Liaison
Score 8.0 out of 10
N/A
TargetX, now from Liaison (acquired October, 2020) is a CRM for higher education institutions. It's built on the Salesforce.com development platform, tailored for student recruitment and retention. It also includes instant messaging (UChat) and the ability to build communities for particular classes/groups of students (Schools App).N/A
Procare
Score 9.9 out of 10
N/A
Procare Solutions is a child care software provider headquartered in Denver. For over 30 years, they have supported child care professionals with software designed to manage every aspect of child care centers, enrich classroom and parent interactions, and automate the payment process. Their solutions streamline core administrative functions while making life easier for administrators, teachers, and parents.N/A
Pricing
TargetX, from LiaisonProcare
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TargetX, from LiaisonProcare
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TargetX, from LiaisonProcare
Best Alternatives
TargetX, from LiaisonProcare
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Ellucian Banner
Ellucian Banner
Score 6.1 out of 10
PowerSchool SIS
PowerSchool SIS
Score 7.0 out of 10
Enterprises
PeopleAdmin Higher Ed Platform, from Powerschool
PeopleAdmin Higher Ed Platform, from Powerschool
Score 7.0 out of 10
PowerSchool SIS
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Score 7.0 out of 10
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User Ratings
TargetX, from LiaisonProcare
Likelihood to Recommend
7.5
(3 ratings)
9.0
(2 ratings)
User Testimonials
TargetX, from LiaisonProcare
Likelihood to Recommend
Liaison
Most of the reason I'd recommend the solution is for their email capabilities. The email builder is par excellence, almost if not more competitive than capabilities provided by some actual Email Marketing solutions. Additionally, it runs on Salesforce, and thus allows for automated emails and campaigns with information integrated into them from SF records. It is truly remarkable and a very well-developed capability.
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Procare Solutions
It's good for monitoring and communication, but is very clunky when it comes to billing. It's nice that all messages for a student come up in the same conversation, but it would be nice if I could send message to only Administration or only room staff and also receive notification that my message has been read.
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Pros
Liaison
  • Bulk Email
  • Analytics
  • Event Management
  • 3rd party product bundling & support
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Procare Solutions
  • Track attendance
  • Accepts monetary payments
  • Customer service
  • Responding to feedback and customer suggestions
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Cons
Liaison
  • When sending large volumes of email the campaigns can be slow to send
  • The events functions are not as robust as some of the competition
  • Their telemarketing component has not been updated in a while and leaves a bit for current call centers.
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Procare Solutions
  • Formatting of their home screen
  • Changing email addresses attached to accounts (staff and parents)
  • Message filtering for large group messages
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Alternatives Considered
Liaison
Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
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Procare Solutions
We have used Sandbox, which was bought out by Procare and will become obsolete. The program had many good features, but in most ways we find that Procare has surpassed Sandbox. The interface as a staff person is very user-friendly, messages are more easily sent to parents, and parents have found this simple to navigate as well
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Return on Investment
Liaison
  • Increases in enrollment!
  • More efficient funnel
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Procare Solutions
  • parent communication is more fluid
  • changes in daily schedules are quickly communicated
  • child security is handled well
  • we are able to send documents and receive parent signatures through the program
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ScreenShots