TargetX, from Liaison vs. SAP for Higher Education and Research

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TargetX, from Liaison
Score 9.8 out of 10
N/A
TargetX, now from Liaison (acquired October, 2020) is a CRM for higher education institutions. It's built on the Salesforce.com development platform, tailored for student recruitment and retention. It also includes instant messaging (UChat) and the ability to build communities for particular classes/groups of students (Schools App).N/A
SAP for Higher Education and Research
Score 7.8 out of 10
N/A
SAP for Higher Education and Research is a suite of scalable interrelated applications designed to support the various needs of higher education institutions, such as student lifecycle management, tuition and revenue management, grant and research management, research planning and analytics, and other institutional performance related modules.N/A
Pricing
TargetX, from LiaisonSAP for Higher Education and Research
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TargetX, from LiaisonSAP for Higher Education and Research
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TargetX, from LiaisonSAP for Higher Education and Research
Top Pros
Top Cons
Best Alternatives
TargetX, from LiaisonSAP for Higher Education and Research
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Ellucian Banner
Ellucian Banner
Score 6.6 out of 10
Ellucian Banner
Ellucian Banner
Score 6.6 out of 10
Enterprises
BYJU'S
BYJU'S
Score 7.9 out of 10
BYJU'S
BYJU'S
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TargetX, from LiaisonSAP for Higher Education and Research
Likelihood to Recommend
7.5
(3 ratings)
7.4
(6 ratings)
User Testimonials
TargetX, from LiaisonSAP for Higher Education and Research
Likelihood to Recommend
Liaison
Most of the reason I'd recommend the solution is for their email capabilities. The email builder is par excellence, almost if not more competitive than capabilities provided by some actual Email Marketing solutions. Additionally, it runs on Salesforce, and thus allows for automated emails and campaigns with information integrated into them from SF records. It is truly remarkable and a very well-developed capability.
Read full review
SAP
When I was at university, I used this product, which was quite new to me at the time. Since starting at my new institution, I've had the opportunity to learn more. It contains a lot of features and resources that facilitate integration with other systems and improve the efficiency of procedures. The software is not the simplest to use or comprehend. It has many features, making it challenging to learn everything. I had to enlist assistance.
Read full review
Pros
Liaison
  • Bulk Email
  • Analytics
  • Event Management
  • 3rd party product bundling & support
Read full review
SAP
  • The concur platform integrates all the necessary steps for reservation, expense reports, and reimbursement.
  • It has customer supports that can easily be reached by emails.
  • It emails the users for any important process steps.
Read full review
Cons
Liaison
  • When sending large volumes of email the campaigns can be slow to send
  • The events functions are not as robust as some of the competition
  • Their telemarketing component has not been updated in a while and leaves a bit for current call centers.
Read full review
SAP
  • Error Handling : Sometimes it created some issues where there was not enough explanation. But I think it is mostly related with the consulting company making poor development.
  • In every period, when students tries to access to the system all together and sign up for the courses, it always crashed for minimum a week. I think it requires Load Balancing.
  • The options we used were very limited there, I think there is more capabilities for collaboration is still needed. For example, exams, homeworks etc can be managed by itç
Read full review
Alternatives Considered
Liaison
Given that it's an older solution and addresses a lot more use cases, there's a lot more bulk and technical debt in the solution. This may make it overwhelming for first-time users and administrators. The email builder though is truly par excellence.
Read full review
SAP
With its many partnerships and connections with other software used in higher education and research, SAP may assist institutions in streamlining their operations and enhancing access functionality. I chose SAP because I am already familiar with the other SAP products. I couldn't think of any other tools which stacks up against SAP for Higher Education and Research
Read full review
Return on Investment
Liaison
  • Increases in enrollment!
  • More efficient funnel
Read full review
SAP
  • There were a lot of other platforms also used along with SAP for Higher Education and Research, I believe reducing these needs would be very important overall.
  • At the background, there are a lot of important functionalities reside like Accounting, HR etc. and this is where SAP for Higher Education and Research comes very powerful I believe
  • Cloud version would be a lot useful especially considering that, user logins are always seasonal so extra help always needed to balance the loads in the network.
Read full review
ScreenShots