Likelihood to Recommend Liferay Portal is a framework which comes with a fine grained security/permission model, (Web) Content Management, Authentication and Authorization, outbox portlets with different features to manage content or users. So if any business application has below questions then I can recommend not to use Liferay as a platform.
Application is big but not content or user driven. Application with few static contents. Application with batch transactions(DB) i.e. insert , update db records in batch. Application with ERP capabilities. Application with Big Data support. Read full review Miro is great for online, collaboration because, team members can jump in and add their comments. There are many templates that help with visualization. It's not so great for novice users, who may need some extra time to learn how it works. Also, you may need to take extra steps to invite participants that are outside of your company, if you're using an enterprise version.
Read full review Pros Personalization Business to client relationship Customer management is better. Read full review Real-Time Collaborative Brainstorming: It is delicious there because we can think simultaneously and make timely decisions, thus better visualizing and analyzing the problem statements and finding solutions. Earlier, we used to have non-interactive sessions, which did not attract the team's attention. However, with this tool, we now have Interactive Workshops and Design Thinking, which help us a lot in getting employees to focus on company goals. Process Mapping: we map it very well and know how the outcomes are driven through extraordinary processes. Read full review Cons Harder to get started Enterprise level of options can cause confusion Development documentation could be better Read full review It is somewhat difficult to rearrange process flows once they're drafted. Perhaps adding a grid where the spaces are flow steps and the borders are fixed arrows between steps; then a step could be dragged into a different order without entirely messing up the arrows. Allow Mind Map branches to overlap -- if I have a couple of layers on one branch and 10 on another it's annoying to have the first push way off into the distance. Perhaps this could be a manual vs automatic branch alignment toggle? Allow multiple lines to connect to the same point on one object - sometimes multiple connections come from the same source or lead back into it, and having to come to different sides gets pretty messy. Read full review Likelihood to Renew We are currently using Liferay Portal and plan to keep using it.
Read full review There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
Read full review Usability It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
Read full review Reliability and Availability I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
Read full review Performance I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
Read full review Support Rating The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
Read full review Online Training There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
Read full review Implementation Rating Very easy to implement. The tool can be used and configured in countless ways. We currently use it as an online collaborative whiteboard. We set up our instance of Miro similar to how we used in office Whiteboards. We could easily set it up and configure it to exactly our liking. It took just under an hour to set up and we were up and running in using it by the next day.
Read full review Alternatives Considered Liferay Digital Experience Platform (DXP) feels more professional than other similar products I tried or used. With this, I mainly mean the look or aspect when you are editing, setting or configuring anything in the platform, wether you are setting users, roles, creating new pages, adding components to them, or even configuring server or instance related configurations.
Read full review Jamboard was really clunky and didn't work well. I haven't used
Figma very much but it looks like it is a potential Miro competitor and I'll keep it in mind if Miro becomes too feature-ridden for ease of use. We use a Vibe board with Miro in teaching classes a lot, and it is very helpful for giving real-time feedback to students.
Read full review Scalability Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
Read full review Return on Investment Its high scalability and flexibility has allowed us to include all essential solutions to meet our business needs while preserving the originality of the brand and helping us to improve the quality of our processes and services within the same friendly and unified environment. This powerful platform has allowed us to keep the efforts of all our units aligned, from sales, marketing, operations, support and customer service, in a solid collaborative environment. Read full review Allows our team to collaborate and work on the same voice regardless of anyone's location. Greatly transform our virtual meetings into interactive sessions and increase team participation. With Miro's help, we can map out all aspects of a problem, making the best decisions. Overall it elevate the meeting experience. Read full review ScreenShots Liferay Digital Experience Platform (DXP) Screenshots