TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiftMetrix (discontinued)

    Score8.9 out of 10
    N/ASocial media analytics suite LiftMetrix was acquired by Hootsuite in February 2017 and became Hootsuite Impact, a social media analytics tool emphasizing the needs of larger entities and enterprise. The product has since been discontinued.N/A

    Radarr

    Score10 out of 10
    N/ARadarr is a social & digital data analytics and big data platform company that specializes in social listening, research, and digital monitoring using AI and machine learning technologies. Radarr, previously known as Circus Social, was founded in Singapore in 2012. The solution helps businesses make decisions from relevant social media & digital conversations in real-time using data…N/A
    Pricing
    LiftMetrix (discontinued)Radarr
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LiftMetrix (discontinued)Radarr
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LiftMetrix (discontinued)Radarr
    Small Businesses
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Mention
    Score8 out of 10
    Enterprises
    1-Social
    Score5.1 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LiftMetrix (discontinued)Radarr
    Likelihood to Recommend
    7.7
    (4 ratings)
    10.0
    (1 ratings)
    User Testimonials
    LiftMetrix (discontinued)Radarr
    Likelihood to Recommend
    Discontinued Products
    The free trial is a good option for start-up businesses or nonprofits. You are limited to 3 accounts and 5 scheduled posts, but you can save drafts ahead, then schedule after some are posted. The paid version is nice but higher price point for start-ups. I can't remember if the insights are useful.
    Read full review
    Radarr
    Radarr is best suited for businesses that need to reach out to their target audience across multiple digital channels; it really helps track how effective the campaigns are and even improve on them based on what users tend to engage with the most on each platform. It can help streamline strategies.
    Read full review
    Pros
    Discontinued Products
    • Custom filter comparisons
    • organic vs paid insights
    • easy to digest suggestions moving forward
    Incentivized
    Read full review
    Radarr
    • Helps us track online conversations in an industry/ around a topic
    • Helps us track trending topics/ themes to include in content marketing strategies
    • Helps us analyze the response to the content created for different digital channels
    Read full review
    Cons
    Discontinued Products
    • The tagging feature could be improved. It currently does not map well to Hootsuite Enterprise's publishing dashboard and requires manually mapping on the back end to connect the two systems.
    • We pay separately for Hootsuite Ads. Hootsuite Impact could better integrate with the Ads platform to get a holistic view of paid and free campaigns.
    • There are a lot of different sections in the platform--for recommendations, insights, dashboards, etc. You can also search things by saving filtered searches and applying those filters to other areas of the platform. How these things work together isn't always clear or intuitive.
    Incentivized
    Read full review
    Radarr
    • Would love to have a topic generator in-built
    Read full review
    Alternatives Considered
    Discontinued Products
    Hootsuite Impact is far easy to use, both in setup and in pulling reports, than Adobe Social was for us. The visualizations make data far easier to read, and being able to quickly filter through mentions has helped us to be more nimble when pulling reports.
    Incentivized
    Read full review
    Radarr
    Radarr brings you more comprehensive data and covers more digital platforms. In times when it is important to be present where your audience is and reach out to them at the right time, with the right message, that comprehensive view of data is what can help strategize better and run campaigns effectively. Also, love the visualization of data; that makes it all easy to understand.
    Read full review
    Return on Investment
    Discontinued Products
    • The time savings for posting has positive ROI by adding leverage.
    • They send emails offering a free upgrade trial but didn't say it was only for first-time users. When I tried that, they charged me for the whole year. Luckily they did refund the cost ($588) and moved back to the free version. That was a shock to see on my card.
    • This was a helpful step for my business.
    Read full review
    Radarr
    • Better understanding of the target audience
    • Better organic campaign reach
    • Better audience engagement and response rate
    Read full review
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