Lightico e-Signatures vs. Paperless

With a pandemic it makes it easier to get signatures where meeting face to face isn’t possible. I’m sure where there is a wet signature required it wouldn’t be appropriate

Incentivized

Paperless is good for formalising the authorisation process. In my opinion, where it falls short is that the software is slow and has limitations. Some limitations are known to the company but not told at point of selling, leaving the user with add-ons that are useless. e.g. the Company Inbox module, which is used to automatically upload invoices to Paperless, is not fit for (our) purpose due to the fact not all emails can be uploaded to the system automatically. Apparently companies who send invoices using software packages such as Xerox / Quickbooks etc. have rules which do not allow onward forwarding. Therefore you need to cross check what has been uploaded and what hasn't. This is time consuming and we found manual upload was far easier. We wasted time and money implementing this add-on which was useless to us.

Incentivized

• Collects secure signature repository
• User friendly UI makes document signature easy for even the most technically unsavvy people. I am shocked we don't get more calls asking us to talk customers through the documentation.
• Making uploading and retrieval of stips a breeze.

Incentivized

• Formal authorisation process
• Easy to search invoice archive

Incentivized

• Saved users functionality
• Less click points

Incentivized

• Slow software
• Mailbox management not fit for purpose
• Hidden costs

Incentivized

DocuSign is a great product and widely accepted, but it is much more expensive, so we prefer Lightico

Incentivized

• Great customer Service
• Ease of use
• Flexible

Incentivized

• We feel the product over promised and under delivered

Incentivized