Lightning Tools Social Squared Discussion Board vs. SugarSync

Their customer service it top notch and always responsive. I struggled in the beginning a little bit because I'm not tech savvy and we had to add it to our SharePoint site but they helped me along the way and even had share screen meetings with me to assist!!

When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.

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• Organizing Data
• Opens up discussion, whether publicly or anonymously
• Easy to setup

• Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
• Works in the background - although this is true for all
• You can share with others - including those who do not use SugarSync

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• I would love to be able to assign various people as administrators of different topics (this may be an option now but a couple years ago it wasn't)

• Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.

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1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

Our employees really like the fact that they can find things easily with the search feature and add questions and comments as they see fit.

Customer service is amazing, they are always fast to respond and very helpful.

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SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.

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• We signed up for a 3 year contract and hope to do another 3yr contract when this one is up. :)

• There were some opensource alternatives but we wanted something with better support which SugarSync offers.
• We achieved faster project collaboration with SugarSync.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info