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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightspeed Retail

    Score9.2 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A

    SAP LeanIX

    Score8.4 out of 10
    N/ALeanIX in Bonn focuses on controlling and reducing complexity in IT landscapes. Core of the Enterprise Architecture Management solution is an intelligent IT inventory designed to make up-to-date information and planning for the IT landscape accessible for relevant staff. LeanIX also provides an integrable cloud governance solution to its EAM solution via the Cloud Native Tool, as well as the LeanIX Smart Xplore tool to manage Digital Transformation initiatives.N/A
    Pricing
    Lightspeed RetailSAP LeanIX
    Editions & Modules
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Lightspeed RetailSAP LeanIX
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Lightspeed RetailSAP LeanIX
    Considered Both Products
    Lightspeed
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    70%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    Lightspeed RetailSAP LeanIX
    Small Businesses
    Square POS
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Sparx Systems Enterprise Architect
    Score5.9 out of 10
    Enterprises
    No answers on this topic
    Sparx Systems Enterprise Architect
    Score5.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightspeed RetailSAP LeanIX
    Likelihood to Recommend
    9.5
    (15 ratings)
    9.0
    (3 ratings)
    Usability
    9.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (4 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Lightspeed RetailSAP LeanIX
    Likelihood to Recommend
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    SAP
    SAP PowerDesigner allows our team of data modelers to work and collaborate from a single repository and single data dictionary. This helps enforce consistency as data elements are referenced in other objects. Prior to our use of PD, we might have an element named "ppt" in one table, "participant" in another table and "part" in a third table. By forcing everything to be used from the data dictionary, we avoid these situations because everyone has to go to the dictionary. And we are able to easily do peer reviews on models before they are released because we are collaborating through the use of the repository.
    Incentivized
    Read full review
    Pros
    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    SAP
    • User friendly
    • Configurable
    • Relations between fact sheets
    • Lifecycle management
    • Self build reports
    Incentivized
    Read full review
    Cons
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    SAP
    • Licensing cost is based on user count
    • Free licensed competitors exist, and they perform similar functions
    • New database structures could be implemented more easily
    Incentivized
    Read full review
    Usability
    Lightspeed
    Simply well designed with obvious icons per component, making it easy to interface with.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
    Read full review
    SAP
    We did have to reach out to support to learn how to properly utilize the repository feature and share the data model across many developers. Support was able to help us get this set up correctly. The downside was it took us several weeks before we gave up and contacted support. We should have done that earlier. I would say, however, the documentation wasn't clear on how to do this. So support was a great big help!
    Incentivized
    Read full review
    Alternatives Considered
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    SAP
    We did not do a comparisson
    Incentivized
    Read full review
    Return on Investment
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    SAP
    • Standardization of models
    • Impact Analysis
    • Graphical User Interface
    • Ease of deployment
    Incentivized
    Read full review
    ScreenShots