Likelihood to Recommend The fact that you can seamlessly share content that is relevant to your business/company is a great tool. This can help production and marketing for a company in a positive direction.
Read full review If you are looking to manage multiple social channels and quickly schedule posts it's a great tool. Not the best tool if you're looking to provide real time or near real time support and feedback to customers who are in the moment.
Mike Bernard Vice President of Marketing and Sales Operations
Read full review Pros Track trending posts amongst colleagues on LinkedIn. See just how much engagement is happening through your employees. Allows you to better map our future content and ideas for success. Read full review The ability to schedule months of content at a time and view it across a calendar. The approval process - you can set up teams to create, edit, publish, approve etc. The content and apps module allows you to create modules which can be displayed on your Facebook page under the tabs section. You can create interactive modules for your customers to view. Read full review Cons If I schedule an article to be posted on LinkedIn and want to go back to edit it to have it posted on Twitter as well at the same scheduled time, this is hard and shouldn't be For filtering content so the user just sees articles they are interested in, some of the filters are too broad. I work in Cloud. Cloud happens to also cover things like AI and Data, which aren't in my specialty. I wish my articles and content were just cloud software. The pane where the user can see all scheduled posts could have a different view. They are shown in a list and aren't easy to drag/drop and change. This would be super useful on the desktop browser version. Melissa Hadley Hybrid Cloud Integration and App Modernization Specialist
Read full review Videos posted to Facebook via SRM have to be clicked to run instead of running automatically. No ability to boost posts or ads from SRM. Due to privacy restrictions of various social streams, unable to listen to 'people'; can only listen to business pages. Not able to publish the same post at the same hour across time zones. So, if you want to publish a post at 8 am EST and 8 am PST, you have to do 2 separate posts. Otherwise your 8 am EST will post at 5 am PST. Read full review Likelihood to Renew Our personal support finally came back at the end of our contract, but their product just could not offer what the competition offered. Social media is moving fast, and you need to work with companies that understand that and are at the forefront of trends, you can't get stuck with a company that is standing still.
Read full review Usability Within a few hours you should be able to get up to speed to do the basics. I find it very intuitive
Mike Bernard Vice President of Marketing and Sales Operations
Read full review Support Rating In truth, I have never needed to leverage customer support for LinkedIn Elevate. I have have a 100% positive experience with both the mobile app, web browser version and using it in Safari on my iPhone.
Melissa Hadley Hybrid Cloud Integration and App Modernization Specialist
Read full review The personalized support of a single individual who gets to know your business and your needs is priceless. They will assist with anything from a technical glitch to a campaign strategy that has worked for other companies
Read full review Online Training Vitrue's training was limited online and not very in-depth, but the the platform is overall very easy to use and doesn't necessarily need a large amount of training.
Read full review Alternatives Considered Definitely LinkedIn elevate is a much easier program to use while still offering more complexity in Data and allowing better connection among employees. The content side makes it much more interesting and enjoyable than other programs. It also provides a more unique layout and structure that employees can seamlessly share content and learn from other posts.
Read full review I have used one other enterprise level application; it was comparable to SRM. We moved away from the first application because our parent company uses many other Oracle applications, not because we were 'unhappy' with the application we had at the time. Having said that, SRM does everything we need from it; in fact, there are features we aren't fully leveraging at this point. I especially find Engage, Content and Apps and Publish particularly useful. This is the kind of platform that is very robust; you get out of it what you have the time and resources for
Read full review Return on Investment The increase in leads allowed for a great ROI since we started using. Helped us create an amazing community within the company. We managed to increase profits considerably. Read full review Audience. Before SRM, we had 1,000 Likes on Facebook. In 1 1/2 years using SRM, our Likes have grown to 20,000. Frequency. Before SRM, we posted once a week on Facebook & Twitter. In 1 1/2 years using SRM, we now post 54 times a month, or about twice a day on weekdays. Internal acceptance. Before SRM, social was considered "a hobby" by senior management. Now, social marketing is a key part of the strategy of every product launch. That is due to the hard work of our social marketing manager, of course, but her efforts were amplified by SRM. Read full review ScreenShots