Using Vitrue when managing social media for multiple clients.
October 20, 2013
Using Vitrue when managing social media for multiple clients.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction
Pros
- Vitrue is excellent for managing multiple clients across various social platforms.
- Vitrue helps visualize social data.
- Vitrue allows you to easily build Facebook tabs without having prior coding experience.
Cons
- Vitrue did not have integration with bit.ly when I used it. There was the option to do a shortened Vitrue tracking URL, but it made it difficult to compare with our tracking efforts off of Facebook and Twitter.
- Vitrue did not allow us to assign different tasks to team members.
- Vitrue allowed us to provide quality social analytics and, ultimately, decrease the amount of time we would've spent just using native social analytics.
Product Usage
- Community management for Facebook & Twitter.
- Facebook Tab configuration.
- Social Media analytics
Evaluation and Selection
I did not use any other software package before testing Vitrue. For the Facebook tab configuration, I also tried Woobox in addition to the module available within Vitrue.
Implementation
Training
- Online training
- Self-taught
Yes, I would recommend practicing on the system before using it for a client on a internal social account.
Support
Yes - Vitrue's support team was extremely knowledgeable and quick to respond.
Comments
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