TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Liquid Web

    Score8 out of 10
    N/ALiquid Web is a fully managed hosting service, boasting VPS hosting on the Storm Platform, and cloud dedicated hosting on the Storm Platform. Liquid Web supports managed WordPress, managed WooCommerce, VMware Private Cloud, as well as HIPAA and PCI compliant hosting, high availability database hosting, and dedicated or server clusters available for a variety of purposes, as well as websites.

    $19

    per month

    Rackspace Email

    Score10 out of 10
    N/ARackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.

    $2.99

    per month per user

    Pricing
    Liquid WebRackspace Email
    Editions & Modules
    Managed WordPress
    $19
    per month
    Managed WooCommerce
    $19
    per month
    VPS
    $35
    per month
    Magenta Cloud
    $49
    per month
    Cloud Dedicated
    $149
    per month
    Private VPS Parent
    $149
    per month
    Dedicated
    $169
    per month
    Cloud Servers
    $265
    per month
    HIPPA
    $343
    per month
    Server Clusters
    $743
    per month
    High Performance
    1,127
    per month
    High Availability
    1,448
    per month
    Database Hosting
    1,498
    per month
    VMware Private Cloud
    1,599
    per month
    Rackspace Email
    $2.99
    per month per user
    Rackspace Email Plus
    $3.99
    per month per user
    Rackspace Email Plus + Add Archiving
    $6.99
    per month per user
    Offerings
    Pricing Offerings
    Liquid WebRackspace Email
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Liquid WebRackspace Email
    Small Businesses
    Flywheel
    Score4.7 out of 10
    Flywheel
    Score4.7 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    WP Engine
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Liquid WebRackspace Email
    Likelihood to Recommend
    10.0
    (6 ratings)
    10.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Liquid WebRackspace Email
    Likelihood to Recommend
    Liquid Web Inc.
    Liquid Web is suitable for serious users who have high end web applications or critical business oriented websites. cPanel and WHM comes out of the box with almost every server you buy. And if you don't have time to manage your own server, Liquid Web will suit you well. Their support is awesome. They help beyond the scope of the support. I had to migrate almost 25 big sites to another Liquid Web server, the support guys made it so easy for me.
    Incentivized
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    Rackspace
    If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
    Incentivized
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    Pros
    Liquid Web Inc.
    • Customer Service — Amazing support, if needed.
    • Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
    • Knowledge — We've learned a lot as an organization by following the Liquid Web blog.
    Incentivized
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    Rackspace
    • Racksapce is quick and helpful when contacted for support.
    • Rackspace is easy to set up and run on various email clients.
    • The service is affordable and compares well with any similar services.
    • It has a nice admin panel which is easy to follow and understand.
    Incentivized
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    Cons
    Liquid Web Inc.
    • The tutorial area is excellent, but perhaps they could add video tutorial.
    • Chat conversations should be added automatically to the client portal.
    Incentivized
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    Rackspace
    • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
    • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
    • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
    Incentivized
    Read full review
    Support Rating
    Liquid Web Inc.
    No answers on this topic
    Rackspace
    Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
    Incentivized
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    Alternatives Considered
    Liquid Web Inc.
    We evaluated Kinsta and WPEngine. Both offer great platforms but the lack of solid phone support and the substantial difference in server resource allocation made Liquid Web a clear winner.
    Incentivized
    Read full review
    Rackspace
    No answers on this topic
    Return on Investment
    Liquid Web Inc.
    • Liquid-Web has made it easier for me to take my focus away from handling constant server issues to being able to focus on my actual job in managing our websites. While there may not be a concrete number for this scenario, being able to perform my tasks more efficiently definitely helps company growth in the long run.
    Incentivized
    Read full review
    Rackspace
    • We have had little disruption with our emails. I can think of only one problem in the last three years.
    Incentivized
    Read full review
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