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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Litera Draft

    Score9.3 out of 10
    N/ALitera Desktop is a single toolbar designed to include everything a lawyer needs to draft documents and create an integrated, seamless experience that ensures user adoption and consolidates vendors.N/A

    Zoho Cliq

    Score8.9 out of 10
    N/AZoho Chat is a live chat tool, from Zoho Corporation.

    $18

    per month up to 25 users

    Pricing
    Litera DraftZoho Cliq
    Editions & Modules
    No answers on this topic
    Standard
    $18
    per month up to 25 users
    Professional
    $20
    per month $2 for each additional user over 10
    Enterprise
    $40
    per month $4 for each additional user over 10
    Offerings
    Pricing Offerings
    Litera DraftZoho Cliq
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Litera DraftZoho Cliq
    Considered Both Products
    Litera
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Litera DraftZoho Cliq
    Project Management
    Comparison of Project Management features of Litera Draft and Zoho Cliq
    Feature
    Litera Draft
    -
    Ratings
    Zoho Cliq
    8.4
    6 Ratings
    8% above category average
    Task Management00 Ratings8.55 Ratings
    Scheduling00 Ratings8.75 Ratings
    Workflow Automation00 Ratings7.54 Ratings
    Mobile Access00 Ratings8.75 Ratings
    Search00 Ratings8.75 Ratings
    Communication
    Comparison of Communication features of Litera Draft and Zoho Cliq
    Feature
    Litera Draft
    -
    Ratings
    Zoho Cliq
    8.9
    6 Ratings
    11% above category average
    Chat00 Ratings10.06 Ratings
    Notifications00 Ratings8.76 Ratings
    Discussions00 Ratings9.06 Ratings
    Surveys00 Ratings8.03 Ratings
    Internal knowledgebase00 Ratings9.04 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Litera Draft and Zoho Cliq
    Feature
    Litera Draft
    -
    Ratings
    Zoho Cliq
    9.1
    6 Ratings
    12% above category average
    Video files00 Ratings9.66 Ratings
    Audio files00 Ratings8.36 Ratings
    Access control00 Ratings9.06 Ratings
    Advanced security features00 Ratings9.36 Ratings
    Device sync00 Ratings9.36 Ratings
    Best Alternatives
    Litera DraftZoho Cliq
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    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Ginger Business
    Score7.9 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Ginger Business
    Score7.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Litera DraftZoho Cliq
    Likelihood to Recommend
    10.0
    (5 ratings)
    8.7
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    8.7
    (4 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Litera DraftZoho Cliq
    Likelihood to Recommend
    Litera
    Litera Desktop has many functions, but it is still a user-friendly program. Very easy to implement and easy to train. We send a variety of documents to clients and other legal professionals electronically. Litera will clean and scrub documents so that there is no hidden metadata when the documents are transferred. This keeps not only our clients and their files safe, but it keeps our email programs safe and clean as well.
    Incentivized
    Read full review
    Zoho
    It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
    Incentivized
    Read full review
    Pros
    Litera
    • Clearly shows the changes between two documents using multiple colors of text and crossing-out and underlining.
    • Has diverse options for savings and sending the comparison document (Word, PDF and its own proprietary file format).
    • Has multiple options for letting you review each of the changes (in sequential order or by type of change).
    Incentivized
    Read full review
    Zoho
    • External channels allow in-office staff a private channel to directly relay messages to customers.
    • Automated notifications through Zoho CRM can be easily triggered.
    • Audio/screen share components offer zoom-quality calling without extraneous setups.
    Read full review
    Cons
    Litera
    • It is the best when comparing any text or fragment of any content.
    • It helps us to better understand the purchases at the moment of making a move in our newsroom.
    • Its compatibility with other systems is very effective and safe, it makes us communicate safely.
    Incentivized
    Read full review
    Zoho
    • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
    Incentivized
    Read full review
    Likelihood to Renew
    Litera
    No answers on this topic
    Zoho
    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Incentivized
    Read full review
    Usability
    Litera
    They have done a good job of now overloading Workshare Compare with extra features it doesn't need. This does a couple of things:
    1. It means the interface doesn't have too many menus or too many buttons to click. Everything is straightforward and easy to use.
    2. It keeps the software fast.
    3. It makes it easy on the user to decide when you do and do not need to use this software.
    Incentivized
    Read full review
    Zoho
    Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
    Incentivized
    Read full review
    Reliability and Availability
    Litera
    No answers on this topic
    Zoho
    It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
    Incentivized
    Read full review
    Performance
    Litera
    I gave Workshare Compare such a high rating because I don't think I could do my job without it. It has just become so integral to my workflow, that if I were to ever change jobs I think I would have to insist my new employer to me a license. It is fast and just works 99% of the time. It is very rare that it gives me errors, and when it does it's likely because the underlying document is corrupted, not because of any issues with Workshare Compare.
    Incentivized
    Read full review
    Zoho
    No issues
    Incentivized
    Read full review
    Support Rating
    Litera
    No answers on this topic
    Zoho
    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Incentivized
    Read full review
    Online Training
    Litera
    No answers on this topic
    Zoho
    Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
    Incentivized
    Read full review
    Implementation Rating
    Litera
    No answers on this topic
    Zoho
    Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
    Incentivized
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    Alternatives Considered
    Litera
    The interaction that can be done within this software is very different from the others. One of the most important is that it is dedicated to quickly and easily summarize the work of comparing files, without having to work a lot to do it. Also, it is a program that helps to discover the direct opinion among the users of these documents.
    Incentivized
    Read full review
    Zoho
    Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Litera
    No answers on this topic
    Zoho
    Bulk discounts can be considered. Slab-wise user discounts would attract more users.
    Incentivized
    Read full review
    Scalability
    Litera
    No answers on this topic
    Zoho
    The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
    Incentivized
    Read full review
    Return on Investment
    Litera
    • Document Security is of paramount concern and Workshare 9 is a workhorse.
    • Accuracy of Document Comparison is also a a critically important task and it is done to perfection.
    Incentivized
    Read full review
    Zoho
    • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
    • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
    Incentivized
    Read full review
    ScreenShots

    Zoho Cliq Screenshots

    Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices