Livecaller vs. LivePerson Conversation Cloud (LiveEngage)
Livecaller vs. LivePerson Conversation Cloud (LiveEngage)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Livecaller | N/A | LiveCaller is a solution that combines different communication channels (Chat, Call, Co-Browsing, Social Messaging Apps) into one platform. Web Chat - direct text communication with web visitors Web Call - direct voice communication with visitors to connect with customers over an audio call. Co-browsing - also known as collaborative browsing, empowers customer support agents to collaborate with the visitor's browser in real-time. The agent… | N/A | |
LivePerson Conversation Cloud (LiveEngage) | N/A | LivePerson headquartered in New York offers solutions for AI-guided live chat and conversational messaging, with the Conversation Cloud (formerly LiveEngage), supporting sales and service teams with answering questions across all popular messaging channels. | N/A |
Livecaller | LivePerson Conversation Cloud (LiveEngage) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Livecaller | LivePerson Conversation Cloud (LiveEngage) | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Livecaller | LivePerson Conversation Cloud (LiveEngage) | |
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Small Businesses | Gist Score 9.6 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Livecaller | LivePerson Conversation Cloud (LiveEngage) | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (10 ratings) |
Livecaller | LivePerson Conversation Cloud (LiveEngage) | |
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Likelihood to Recommend | Livecaller No answers on this topic | LivePerson |
Pros | Livecaller No answers on this topic | LivePerson |
Cons | Livecaller No answers on this topic | LivePerson |
Likelihood to Renew | Livecaller No answers on this topic | LivePerson |
Alternatives Considered | Livecaller No answers on this topic | LivePerson |
Return on Investment | Livecaller No answers on this topic | LivePerson |
ScreenShots |