LiveChat vs. Ngage Live Chat
LiveChat vs. Ngage Live Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user | |
Ngage Live Chat | N/A | Vertical markets software specialist Internet Brands offers and supports Ngage Live Chat, a live chat tool for law offices, medical practices, or automotive dealers. | N/A |
LiveChat | Ngage Live Chat | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveChat | Ngage Live Chat | |
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Top Pros | No answers on this topic | |
Top Cons |
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LiveChat | Ngage Live Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveChat | Ngage Live Chat | |
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Likelihood to Recommend | 8.1 (43 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (3 ratings) | - (0 ratings) |
LiveChat | Ngage Live Chat | |
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Likelihood to Recommend | LiveChat | Internet Brands No answers on this topic |
Pros | LiveChat | Internet Brands No answers on this topic |
Cons | LiveChat | Internet Brands No answers on this topic |
Support Rating | LiveChat | Internet Brands No answers on this topic |
Alternatives Considered | LiveChat | Internet Brands No answers on this topic |
Return on Investment | LiveChat | Internet Brands No answers on this topic |
ScreenShots | LiveChat Screenshots |