LiveChat vs. Velaro Live Chat
LiveChat vs. Velaro Live Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user | |
Velaro Live Chat | N/A | Velaro Live Chat is software that can conform to the user’s company (or website) branding. The vendor says that this live chat software is designed to be easy to implement and customize. It integrates with CRMs, ecommerce platforms; help desk software solutions, Google apps and other communication tools (e.g. Vonage). This solution also includes a customer success program to assist customers from implementation through mastery of the more advanced features. | N/A |
LiveChat | Velaro Live Chat | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveChat | Velaro Live Chat | |
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Top Pros |
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Top Cons |
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LiveChat | Velaro Live Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveChat | Velaro Live Chat | |
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Likelihood to Recommend | 8.1 (43 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (3 ratings) | - (0 ratings) |
LiveChat | Velaro Live Chat | |
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Likelihood to Recommend | LiveChat | Velaro No answers on this topic |
Pros | LiveChat | Velaro No answers on this topic |
Cons | LiveChat | Velaro No answers on this topic |
Support Rating | LiveChat | Velaro No answers on this topic |
Alternatives Considered | LiveChat | Velaro No answers on this topic |
Return on Investment | LiveChat | Velaro No answers on this topic |
ScreenShots | LiveChat Screenshots |