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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LiveVault

    Score10 out of 10
    N/ALiveVault is a data backup and recovery option acquired by J2 Global from Iron Mountain.N/A

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    LiveVaultSugarSync
    Editions & Modules
    No answers on this topic
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    LiveVaultSugarSync
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    LiveVaultSugarSync
    Data Center Backup
    Comparison of Data Center Backup features of LiveVault and SugarSync
    Feature
    LiveVault
    8.5
    1 Ratings
    1% above category average
    SugarSync
    -
    Ratings
    Universal recovery6.01 Ratings00 Ratings
    Instant recovery9.01 Ratings00 Ratings
    Recovery verification6.01 Ratings00 Ratings
    Business application protection9.01 Ratings00 Ratings
    Multiple backup destinations9.01 Ratings00 Ratings
    Incremental backup identification9.01 Ratings00 Ratings
    Backup to the cloud9.01 Ratings00 Ratings
    Deduplication and file compression9.01 Ratings00 Ratings
    Snapshots9.01 Ratings00 Ratings
    Flexible deployment8.01 Ratings00 Ratings
    Platform support9.01 Ratings00 Ratings
    Retention options9.01 Ratings00 Ratings
    Encryption9.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of LiveVault and SugarSync
    Feature
    LiveVault
    -
    Ratings
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning00 Ratings8.06 Ratings
    Video files00 Ratings9.05 Ratings
    Audio files00 Ratings10.05 Ratings
    Document collaboration00 Ratings10.07 Ratings
    Access control00 Ratings10.08 Ratings
    File search00 Ratings9.08 Ratings
    Device sync00 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of LiveVault and SugarSync
    Feature
    LiveVault
    -
    Ratings
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management00 Ratings10.07 Ratings
    File organization00 Ratings9.08 Ratings
    Device management00 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of LiveVault and SugarSync
    Feature
    LiveVault
    -
    Ratings
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance00 Ratings10.08 Ratings
    Reliability00 Ratings10.08 Ratings
    Storage Reports00 Ratings10.06 Ratings
    Best Alternatives
    LiveVaultSugarSync
    Small Businesses
    BDRShield
    Score6.5 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LiveVaultSugarSync
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    LiveVaultSugarSync
    Likelihood to Recommend
    Ziff Davis Inc
    Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
    I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
    Incentivized
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Easy to install the client piece.
    • Easy to setup the backup policies.
    • Data encryption and security.
    Incentivized
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • It does not play very well with virtual servers.
    • Support is not always responsive.
    • Issues with failed backups have cost our company time and money.
    Incentivized
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    Ziff Davis Inc
    No answers on this topic
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Support Rating
    Ziff Davis Inc
    No answers on this topic
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
    Incentivized
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
    • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
    Incentivized
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots