What users are saying about
3 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

LoadSpring

LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.
Anonymous | TrustRadius Reviewer

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Feature Rating Comparison

Project Management

LoadSpring
7.4
OpenText Hightail
8.3
Task Management
LoadSpring
8.0
OpenText Hightail
8.3
Resource Management
LoadSpring
8.0
OpenText Hightail
Gantt Charts
LoadSpring
7.0
OpenText Hightail
Scheduling
LoadSpring
9.0
OpenText Hightail
7.6
Workflow Automation
LoadSpring
8.0
OpenText Hightail
8.0
Team Collaboration
LoadSpring
8.0
OpenText Hightail
Document Management
LoadSpring
6.0
OpenText Hightail
Email integration
LoadSpring
6.0
OpenText Hightail
Mobile Access
LoadSpring
6.0
OpenText Hightail
8.0
Timesheet Tracking
LoadSpring
7.0
OpenText Hightail
Change request and Case Management
LoadSpring
8.0
OpenText Hightail
Budget and Expense Management
LoadSpring
8.0
OpenText Hightail
Search
LoadSpring
OpenText Hightail
9.2
Visual planning tools
LoadSpring
OpenText Hightail
8.9

Professional Services Automation

LoadSpring
7.5
OpenText Hightail
Quotes/estimates
LoadSpring
8.0
OpenText Hightail
Invoicing
LoadSpring
7.0
OpenText Hightail
Project & financial reporting
LoadSpring
8.0
OpenText Hightail
Integration with accounting software
LoadSpring
7.0
OpenText Hightail

Communication

LoadSpring
OpenText Hightail
7.7
Notifications
LoadSpring
OpenText Hightail
8.0
Discussions
LoadSpring
OpenText Hightail
8.4
Integrates with Gmail and Google Hangouts
LoadSpring
OpenText Hightail
7.0
Integrates with Outlook
LoadSpring
OpenText Hightail
7.6

File Sharing & Management

LoadSpring
OpenText Hightail
8.5
Versioning
LoadSpring
OpenText Hightail
7.8
Video files
LoadSpring
OpenText Hightail
9.3
Audio files
LoadSpring
OpenText Hightail
9.3
Document collaboration
LoadSpring
OpenText Hightail
9.7
Access control
LoadSpring
OpenText Hightail
8.3
Advanced security features
LoadSpring
OpenText Hightail
9.1
Integrates with Google Drive
LoadSpring
OpenText Hightail
6.7
Device sync
LoadSpring
OpenText Hightail
7.9

Pros

LoadSpring

  • Management of sessions.
  • Account/license management.
  • Reliability.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Cons

LoadSpring

  • Self-service account reactivation.
  • Integration of instructions on a per application level.
  • Built in linked help for companies using the software.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Support Rating

LoadSpring

LoadSpring 8.0
Based on 1 answer
LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.
Anonymous | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Alternatives Considered

LoadSpring

LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.
Anonymous | TrustRadius Reviewer

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Return on Investment

LoadSpring

  • Great license manager.
  • Has great up-time for hosting our application.
  • Self service account management is non-existent.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Screenshots

Pricing Details

LoadSpring

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

LoadSpring Editions & Modules

Additional Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Rating Summary

Likelihood to Recommend

LoadSpring
8.0
OpenText Hightail
9.3

Support Rating

LoadSpring
8.0
OpenText Hightail

Add comparison