LocalReviewDesk vs. Trustpilot

Trustpilot

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LocalReviewDesk	Score 0.0 out of 10	N/A	LocalReviewDesk is review management software for local businesses. It turns branded QR posters and NFC cards into a simple system for collecting Google reviews and private customer feedback without review gating. The product is designed for single-location and small multi-location businesses, including cafés, restaurants, salons, dental and allied-health clinics, automotive businesses and trades, rather than large enterprise marketing teams. How…	$20 per month per seat
Trustpilot	Score 6.7 out of 10	N/A	Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).	$259 per month per domain

Pricing

LocalReviewDesk

Trustpilot

Editions & Modules

LocalReviewDesk (Monthly): $20
per month per seat
LocalReviewDesk (Annual): $200
per year per seat

Plus: $259
per month per domain
Premium: $629
per month per domain
Advanced: $1,059
per month per domain
Enterprise: Contact for pricing

Offerings

Pricing Offerings
LocalReviewDesk	Trustpilot
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Pricing is based on the number of locations, not feature tiers. Every location receives the complete feature set. The first location costs USD $49 per month, with each additional location priced at USD $20 per month, up to a maximum of 12 locations. Annual plans are billed at the equivalent of ten months, making the first location USD $490 per year. There are no setup fees or long-term contracts, and subscriptions can be cancelled at any time. Each location includes two branded NFC review cards at no additional cost. Extra cards cost USD $14.99 each as a one-time purchase, including shipping, and do not affect the monthly subscription price.

—

More Pricing Information

Community Pulse
	LocalReviewDesk	Trustpilot

Best Alternatives
	LocalReviewDesk	Trustpilot
Small Businesses	Yext Score 7.3 out of 10	Growave Score 9.7 out of 10
Medium-sized Companies	Yext Score 7.3 out of 10	PowerReviews Score 7.8 out of 10
Enterprises	Yext Score 7.3 out of 10	PowerReviews Score 7.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	LocalReviewDesk	Trustpilot
Likelihood to Recommend	- (0 ratings)	5.0 (8 ratings)
Likelihood to Renew	- (0 ratings)	8.0 (1 ratings)
Usability	- (0 ratings)	8.5 (2 ratings)
Support Rating	- (0 ratings)	8.7 (4 ratings)

User Testimonials
	LocalReviewDesk	Trustpilot
Likelihood to Recommend	LocalReviewDesk No answers on this topic	Trustpilot Unfortunately, Trustpilot's disingenuous pricing habits and communication methods are the reason we ultimately ended our 3 year relationship with the company. In 2023, we signed a 1 year agreement for their basic plan (product reviews, Q&A, etc) at $3,800/year... Fair enough. In 2024, the price jumps to $5,040/year... Okay, steep - but we're still seeing good use of the tools, sort of justified? For 2025 it skyrockets to $8,976/year (+78% from prior)... But, after a month of haggling and threats to cancel, they 'graciously' drop it to $7,569/year. Now for 2026, Trustpilot is demanding $9,576/year for the EXACT SAME PLAN. That's a 152% increase since we started, with zero added value. Brent Burrows II VP Retail & Sales Read full review
Pros	LocalReviewDesk No answers on this topic	Trustpilot Completing the review for the customer is a simple process which enables us to receive more feedback. The Trustpilot account management team is a true partner working with each department to help with adoption across the company. The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API. Incentivized Melissa Best Director of Digital Marketing Read full review
Cons	LocalReviewDesk No answers on this topic	Trustpilot Allow you to highlight sections of the review and respond Stop reviews from unverified purchasers Searching for a review can sometimes be hit or miss Incentivized Verified User Anonymous Read full review
Likelihood to Renew	LocalReviewDesk No answers on this topic	Trustpilot It's expensive and customer service is not the best. Incentivized Verified User Anonymous Read full review
Usability	LocalReviewDesk No answers on this topic	Trustpilot Simple user interface - easy to understand with high level overviews, but also getting into the detail with questions for those who want it. The only issue I have is the connection with LinkedIn - sometimes it fails and makes you re-enter details again which can be a bit frustrating! Incentivized Teal Scarfone Product Owner Read full review
Support Rating	LocalReviewDesk No answers on this topic	Trustpilot I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support. Incentivized Melissa Best Director of Digital Marketing Read full review
Alternatives Considered	LocalReviewDesk No answers on this topic	Trustpilot Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies. Incentivized Thomas Pittman Director of Marketing Read full review
Return on Investment	LocalReviewDesk No answers on this topic	Trustpilot Helps us to determine what our customers care about. We have been able to modify our marketing points based on what customers seemed confused about or the aspects of our business that they appreciate. Incentivized Verified User Anonymous Read full review
ScreenShots	LocalReviewDesk Screenshots