What users are saying about
9 Ratings
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Score 6.2 out of 100
22 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Localytics

For the price and the features available, Localytics is one of the best options. It is more robust in areas that we don't need it to be and overall there could be simpler flows for sending push notifications or performing actions that you need to do every week. Also, the data it sends back on how push notifications perform is basically useless. There needs to be more explanation on the impact notifications have on users. The data would always say that notifications drove less engagement but we would see engagement go up every time we sent a notification.
Anonymous | TrustRadius Reviewer

VWO Engage (formerly PushCrew)

If you have a large or small blog following/audience, this is an excellent tool to help keep readers engaged and on top of your new content releases. You can also utilize this product for automated DRIP campaigns that will, following a schedule you create, notify users at preset intervals to help nurture your leads or existing customers as part of your sales funnel. Even new bloggers with smaller audiences can utilize a tool like this to help generate more consistent web traffic to your content. I am averaging a +16% clickthrough rate regularly on my RSS to push notifications after just a few months of use.
John Segovia | TrustRadius Reviewer

Pros

Localytics

  • Great web interface which provides a couple of levels of pivoting and filtering of data
  • Straight-forward integration for simpler use cases
  • Access to raw data through S3 for use in your own data pipeline
Kyle Campbell | TrustRadius Reviewer

VWO Engage (formerly PushCrew)

  • Easy-to-use admin system; even non-technical team members could understand what to do without training.
  • Flexibility of configuration and visual previews of what the alert experience would be like made it easy explain options before implementation
  • Segment system and API gave us enough control to serve notifications in the right language, which was important for our multi-lingual website
Adam King | TrustRadius Reviewer

Cons

Localytics

  • The biggest thing I would like to see with Localytics is the capability for more correlations. The limited amount of correlations available does restrict the type of analyses that could be done with the data.
  • An easier interface to move data into Microsoft Excel would be very useful, rather than creating annoying workarounds.
  • More/better automatically scheduled reporting, as well as an Excel plug-in to access the data rather than being restricted to the Localytics interface.
Anonymous | TrustRadius Reviewer

VWO Engage (formerly PushCrew)

  • I can tell they are based somewhere on the other side of the world, so when it's middle of the day here in the USA, they aren't always very responsive.
  • There have been a couple hiccups with billing issues that mainly stemmed from them not having an internal billing system, but had it outsourced to another company.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Localytics

Localytics 7.0
Based on 1 answer
There is a lot of competition. I would renew if there isn't anything more exceptional that would justify the re-coding and implementation load costs
Anonymous | TrustRadius Reviewer

VWO Engage (formerly PushCrew)

No score
No answers yet
No answers on this topic

Support Rating

Localytics

Localytics 3.0
Based on 1 answer
It would take several weeks to hear back from the billing team. It took 3 months to resolve an invoice last year. Their technical support is very responsive. I would typically get a response in under 24 hrs.
Anonymous | TrustRadius Reviewer

VWO Engage (formerly PushCrew)

VWO Engage (formerly PushCrew) 7.1
Based on 13 answers
Their support staff are experts who are beyond helpful! I needed support with a certificate issue, after migrating one of our sites from HTTP to HTTPS, They handled it and helped very effectively, absolutely loved the cooperation. They saved me a lot of time with guiding me over the issues and I didn't needed to search on forums and read technical documentation on my own.
Eugen Takacs | TrustRadius Reviewer

Alternatives Considered

Localytics

We have not used other products but are going to start exploring making a switch to a new platform.
Anonymous | TrustRadius Reviewer

VWO Engage (formerly PushCrew)

No answers on this topic

Return on Investment

Localytics

  • Was our first provider of user-level event data
  • Allows for many users to easily answer their own questions before making requests of the data team
  • Raw data dumps gave the data team the ability to provide more in-depth analyses.
Kyle Campbell | TrustRadius Reviewer

VWO Engage (formerly PushCrew)

  • I have no data on that since the company that this was implemented for has since folded.
  • It would have been a very good thing to increase sales if we had the chance to actually use it more, but we shut the site down...
  • The more things we could add to our marketing mix (especially low cost ones) the better off we would be.
Sasha Pavlovic | TrustRadius Reviewer

Pricing Details

Localytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VWO Engage (formerly PushCrew)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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