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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Loggly

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

    $79

    per month/billed annually

    Logstash

    Score8.6 out of 10
    N/AN/AN/A
    Pricing
    SolarWinds LogglyLogstash
    Editions & Modules
    Standard
    $79
    per month/billed annually
    Pro
    $159
    per month/billed annually
    Enterprise
    $279
    per month/billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds LogglyLogstash
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFree trial for Standard and Pro plans for 14 days with all features.—
    More Pricing Information
    Community Pulse
    SolarWinds LogglyLogstash
    Considered Both Products
    SolarWinds
    Chose SolarWinds Loggly
    We found that Loggly is a very good balance between functionality and costs. With the ability to analyze different log files across different platforms gives it just a bit of a bigger edge compared to other monitoring systems.
    Incentivized
    Chose SolarWinds Loggly
    Loggly was a mistake. We selected it to get a cheap vendor-hosted solution up and running quickly but have come to regret the decision and should have spent the effort to set up the right tool from the beginning.
    Incentivized
    Chose SolarWinds Loggly
    We chose Loggly because we found it to be a good balance between costs, functionality, and available documentation/integrations. Logentries and PaperTrail were pretty closely tied for second place at the time. All 3 of the main contenders have been bought out by other companies …
    Incentivized
    Elastic
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Best Alternatives
    SolarWinds LogglyLogstash
    Small Businesses
    SolarWinds Papertrail
    Score8.9 out of 10
    SolarWinds Papertrail
    Score8.9 out of 10
    Medium-sized Companies
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    Enterprises
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    SolarWinds Loggly
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds LogglyLogstash
    Likelihood to Recommend
    8.2
    (48 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    4.5
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (7 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.4
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SolarWinds LogglyLogstash
    Likelihood to Recommend
    SolarWinds
    SolarWinds Loggly is great for capturing and organizing logs from 3rd party sources such as NGINX. Without SolarWinds Loggly it's really difficult to manage the logs overtime, find traffic patterns, and identify issues before they become a problem. Anyone who is routinely searching through massive log files could quickly benefit from the SolarWinds Loggly and it's capabilities.
    Incentivized
    Read full review
    Elastic
    Perfect for projects where Elasticsearch makes sense: if you decide to employ ES in a project, then you will almost inevitably use LogStash, and you should anyways. Such projects would include: 1. Data Science (reading, recording or measure web-based Analytics, Metrics) 2. Web Scraping (which was one of our earlier projects involving LogStash) 3. Syslog-ng Management: While I did point out that it can be a bit of an electric boo-ga-loo in finding an errant configuration item, it is still worth it to implement Syslog-ng management via LogStash: being able to fine-tune your log messages and then pipe them to other sources, depending on the data being read in, is incredibly powerful, and I would say is exemplar of what modern Computer Science looks like: Less Specialization in mathematics, and more specialization in storing and recording data (i.e. Less Engineering, and more Design).
    Incentivized
    Read full review
    Pros
    SolarWinds
    • Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently).
    • Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred.
    • Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up.
    Incentivized
    Read full review
    Elastic
    • Logstash design is definitely perfect for the use case of ELK. Logstash has "drivers" using which it can inject from virtually any source. This takes the headache from source to implement those "drivers" to store data to ES.
    • Logstash is fast, very fast. As per my observance, you don't need more than 1 or 2 servers for even big size projects.
    • Data in different shape, size, and formats? No worries, Logstash can handle it. It lets you write simple rules to programmatically take decisions real-time on data.
    • You can change your data on the fly! This is the CORE power of Logstash. The concept is similar to Kafka streams, the difference being the source and destination are application and ES respectively.
    Incentivized
    Read full review
    Cons
    SolarWinds
    • Not all searches are intuitive.
    • We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely.
    • Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down.
    Incentivized
    Read full review
    Elastic
    • It is heavy i.e., intensive as of now. Need to reduce overhead to save CPU/RAM consumption
    • Need to be more Kubernetes-friendly. Should support auto-scaling and K8s observability
    • Initial configuration is still complex. A seamless config procedure is still required
    Read full review
    Likelihood to Renew
    SolarWinds
    Management is not open to having an agent sending the data to the cloud instance.
    Incentivized
    Read full review
    Elastic
    No answers on this topic
    Usability
    SolarWinds
    Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
    Incentivized
    Read full review
    Elastic
    As I said earlier, for a production-grade OpenStack Telco cloud, Logstash brings high value in flexibility, compliance, and troubleshooting efficiency. However, this brings a higher infra & ops cost on resources, but that is not a problem in big datacenters because there is no resource crunch in terms of servers or CPU/RAM
    Read full review
    Support Rating
    SolarWinds
    The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.
    Incentivized
    Read full review
    Elastic
    No answers on this topic
    Implementation Rating
    SolarWinds
    It has good architecture, which focus on ese of use.
    Incentivized
    Read full review
    Elastic
    No answers on this topic
    Alternatives Considered
    SolarWinds
    We were using Zabbix. While it is an open-source solution that you can install for free the following things were limitations of the solution. 1) The scale and uptime of the solution are now your own problem. Since we were hosting at AWS this meant we still had a cost of the AWS solution. 2) The product is complicated from a configuration standpoint. In order to get anything meaningful out of it, you had to invest a lot of time and effort. We did consider NewRelic. I have experience with that product and do think that it is a solid alternative. Ultimately experience with the simplicity and speed of deployment with Loggly encouraged me to suggest using this again.
    Incentivized
    Read full review
    Elastic
    Logstash can be compared to other ETL frameworks or tools, but it is also complementary to several, for example, Kafka. I would not only suggest using Logstash when the rest of the ELK stack is available, but also for a self-hosted event collection pipeline for various searching systems such as Solr or Graylog, or even monitoring solutions built on top of Graphite or OpenTSDB.
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • Unfortunately, we hit our logging cap on a weekly basis and we lose logs after that.
    • We have lost logs after hitting the maximum during service outages. We have become accustomed to not being able to rely on having them, then things go poorly.
    Incentivized
    Read full review
    Elastic
    • Positive: LogStash is OpenSource. While this should not be directly construed as Free, it's a great start towards Free. OpenSource means that while it's free to download, there are no regular patch schedules, no support from a company, no engineer you can get on the phone / email to solve a problem. You are your own Engineer. You are your own Phone Call. You are your own ticketing system.
    • Negative: Since Logstash's features are so extensive, you will often find yourself saying "I can just solve this problem better going further down / up the Stack!". This is not a BAD quality, necessarily and it really only depends on what Your Project's Aim is.
    • Positive: LogStash is a dream to configure and run. A few hours of work, and you are on your way to collecting and shipping logs to their required addresses!
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Loggly Screenshots

    Screenshot of Streamlined Log AnalysisScreenshot of Monitoring & AlertingProduct screenshotProduct screenshotProduct screenshot