Logz.io vs. TeleMate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Logz.io
Score 8.4 out of 10
Small Businesses (1-50 employees)
Logz.io in Boston offers their enterprise-grade log analytics application, oriented towards providing data security and eliminating the need for capacity management.
$0
1 day of log retention.
TeleMate
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
TeleMate is a platform that enables users to see their entire UC&C environment in a single dashboard so they can proactively monitor, troubleshoot and analyze. TeleMate has provided vendor-agnostic full-stack UC&C visibility and monitoring for 35 years. They company states they have worked with multiple industries, vendors, and business environments to help customers overcome unique communication observability challenges.N/A
Pricing
Logz.ioTeleMate
Editions & Modules
Log Management - Community
$0
1 day of log retention.
Log Management - Pro
$.92
per ingested GB. 7 days retention.
Distributed Tracing - Pro
$5
Per million spans.
Infrastructure Monitoring - Pro
$12
per month per 1000 time-series metrics.
Log Management - Enterprise
Custom
Cloud SIEM - Enterprise
from $1.49
per ingested GB. Price includes Logz.io Log Management
No answers on this topic
Offerings
Pricing Offerings
Logz.ioTeleMate
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Logz.ioTeleMate
Considered Both Products
Logz.io
Chose Logz.io
Although they are very similar in several ways, we find logz.io to be very simple to use making it more suitable for our needs.
Chose Logz.io
They offer the same function but logz.io commercial value is lower and can be adopted if company wanted just to meet baseline requirements of iso 27001 security controls.
The basic function for centralize logs management and allow the feature of log collection for easy audit, …
Chose Logz.io
Sentry, Datadog, New Relic, Zabbix and Raygun
Chose Logz.io
Graylog and Microsoft System Center lacks infrastructure management and logging, proper analytics is done only on Logz.io. The customer support is also really great for Logz.io, we are really pleased with their support and timely action. The migration was also easy and took us …
Chose Logz.io
Chosen before any other software for its versatility and speed to immediately stop any failure that may impair the operation of our applications, also their prices are very fair and it is very easy to work with it. On the other hand, other software such as FortiSIEM is very …
Chose Logz.io
Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
Chose Logz.io
It is more focused in its approach which makes it really good for aggregating and analyzing logs. It has been way more helpful than New Relic APM for us. Data dog is nice but has some different focuses as well.
TeleMate
Chose TeleMate
We evaluated several other systems and went with TeleMate Predictive UC Analytics as they had a broader range of tools. We started looking for a CDR product and found that they provided those needs and had much more
Chose TeleMate
Call accounting software that produces reports and dashboards can be found anywhere but we have definitely been very happy with TeleMate Predictive UC Analytics and the high level of support they provide us. We have had a very successful relationship with the TeleMate analysts …
Chose TeleMate
I've used CDR reports on our Cisco Call Manager and they are very hard to read and understand.
Best Alternatives
Logz.ioTeleMate
Small Businesses
InfluxDB
InfluxDB
Score 9.0 out of 10
InfluxDB
InfluxDB
Score 9.0 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.8 out of 10
Logz.io
Logz.io
Score 8.4 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 8.8 out of 10
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Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Logz.ioTeleMate
Likelihood to Recommend
9.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.1
(0 ratings)
-
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Logz.ioTeleMate
Likelihood to Recommend
It is appropriate for companies that focus on developing extremely simple applications. The great visibility it provides makes it ideal to avoid problems that may affect the entire business or company thanks to the fact that it is capable of emitting dozens of alerts in a short time. Sometimes the search behavior becomes slow and inefficient, which can be uncomfortable.
Read full review
TeleMate Predictive UC Analytics shines with reports that can be set up to run daily, weekly, or monthly and offer an excellent point of view for the data and visually pleasing graphs. Critical day-to-day live data can easily be shared with web link(s) to users that do not have access to run or create their own reports. I would say Predictive UC Analytics application is probably not suitable for smaller organization where the deployment-implementation costs might not offer the best ROI for them.
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Pros
  • Alerting - Logz.io allows you to set up numerous alerts and define the specific conditions to trigger these alerts, such as the number of occurrences over a specific period of time and severity.
  • Notifications - The supported integrations with Slack and OpsGenie make it easy to set up alerts to specific groups or users, like those in a particular Slack room or OpsGenie group. This is good to reduce noise and limit initial notifications to those who really need to get it.
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  • The support we get from the team is excellent. They are always improving and if there is something we need they jump right on it and try to find a solution for us.
  • They are always improving on the product and if they see there is an issue before we do they contact us.
  • The product is easy to use, very user friendly interface.
  • Many features in the product that we have not even begun to touch on.
Read full review
Cons
  • Dashboards are tough to get started with without the help of someone from logz.io
  • Understanding how to pin and effectively use the nice little features
Read full review
  • I would love to see a search filed for the TeleMate Predictive UC Analytics application reports and report templates.
  • The TeleMate Predictive UC Analytics application could benefit from darker themes.
Read full review
Likelihood to Renew
Really easy to use and ship the logs Good customer support Easy integration with the modules
Read full review
No answers on this topic
Usability
Am really exited to use the reports generated especially AWS Cost and Usage Reports function tracks your AWS usage and provides estimated charges associated with your account so that we can reduce the data costs to a greater extend. This integration allows you to ship logs from your AWS Cost and Usage Reports to your Logz.io account.More amazing features awaits you in Logz.io account.
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No answers on this topic
Support Rating
In the past, my team has been able to get in contact with Logz.io quickly and easily to address our questions about the product to see if it could fully meet all our needs. Some of the features we needed at the time were not available, but were on the Logz.io team's roadmap to implement in the future. I found their team to be friendly, professional, and helpful
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No answers on this topic
Implementation Rating
Implementation of logzio is easy. Exporting the logs with filebeat agent is our main key source.
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No answers on this topic
Alternatives Considered
Graylog and Microsoft System Center lacks infrastructure management and logging, proper analytics is done only on Logz.io. The customer support is also really great for Logz.io, we are really pleased with their support and timely action. The migration was also easy and took us hardly a day to set up and run the solutions.
Read full review
We evaluated several other systems and went with TeleMate Predictive UC Analytics as they had a broader range of tools. We started looking for a CDR product and found that they provided those needs and had much more
Read full review
Return on Investment
  • about the investment, this tool is helping in our day to day activities
  • easy to troubleshoot the errors
  • simple and powerful
Read full review
  • Information collected is used to justify staffing needs
  • When used along with other technology, such as logging recorder, TeleMate Predictive UC Analytics helps determine accurately what happened with a caller
Read full review
ScreenShots

TeleMate Screenshots

Screenshot of a dashboard displaying real-time analytics. As a universal platform Predictive UC Analytics provides real-time and historical visibility in on-premise and cloud communication services.Screenshot of the dashboard where TeleMate provides cradle-to-grave visibility speeding time to resolution.Screenshot of the engineering level detail available with TeleMate.Screenshot of an example of TeleMate's flexible display options.Screenshot of SNMP Monitoring, including SNMP monitoring of all systems, devices, traffic and applications in the enterprise IT infrastructure.Screenshot of Event Logs. TeleMate collects and correlates Event Management Syslog streams quickly identifying internal system issues effecting communication activity.