Lookback vs. ReadyAPI

Best suited to conduct remote interviews that are moderated and facilitated by the interviewer/researcher.

Not the best if you want to do it unmoderated, there are much more sophisticated tools out there. Unfortunately, for a design research team that does both these kids of research, it can be hard to get budgets to get two softwares and hence the Unmoderated Feature can seem super undercooked and doesn’t really do the job.

Otherwise it’s a great tool

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As stated, we do a LOT of API testing, the swaggerhub import makes it easy to add APIs. This is very well-suited, as well as easy management of the steps/cases/suites inside of ReadyAPI. The one thing I do wish ReadyAPI was better suited for is changes to data, we have a lot of test cases in ReadyAPI and if we make a change to how the backend data is structured, one-by-one adjustments need to be made to the steps. Less appropriate, UI testing.

Incentivized

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• Organization of user interviews
• Sharing of interviews across the team
• Creating highlights of insights

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• Ease of use (ability to automatically import API definitions, Jenkins integration for running in the pipeline).
• Detailed test reports (allow to easily identify weak spots during both functional and performance testing).
• One platform for all tests (allows to closely couple and reuse existent tests).

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• Unmoderated interviews is still under cooked as a feature
• The process of how participants have to download an app to start an interview is a large friction point for us

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• Needs good documentation
• Need to improve the performance of the tool
• Setup is very complex and for such [a] commercial tool, it should easy and straightforward
• Tool says it supports security testing but in reality, it is not at an extensive level.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

The only reason this isn't a '10' is because of the cost. This product is definitely meant for organizations who are serious about making sure they invest in the full ecosystem of API design, development, maintenance. But there is a significant cost associated with this investment. and because of this cost (and the non-tangible output for executives), it is a difficult line-item to justify in this post-pandemic environment.

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Once you understand how the interface works, it works great, but there is a learning curve

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SoapUI allows us to combine multiple tests and adhere
to the sequence that they need to run in order to complete successfully.
It has an excellent GUI design and the reporting mechanism is also very
good. It does consume a lot of memory though during concurrent testing

Soap UI has managed to continuously build on it's solid foundation and keep improving by each release. It is by far the most dependable and accurate testing tool out there of its kind. Available via connecting to VM's created as SoapUI test machines give access to it anytime, anywhere practically.

It has an excellent GUI design and the reporting mechanism is also very
good. It does consume a lot of memory though during concurrent testing.

To be honest, we didnt had much issues with the support, as there is already plenty of online communities available for help. But if ever there were some minor issues with the membership or the certificates, the tech support was always quick and efficient enough to resolve the issue ASAP

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no very easy but lacks documentation

Zoom was way more expensive and it o is designed to other things apart from just running qualitative interviews. It also requires a different kind of approval and different approval processes to go through when trying to get it simply for qualitative research purposes.

Lookback records, scribes, helps observe and provides a sentiment check as well in the price that it does

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Independently Invited by TrustRadius

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ReadyAPI provides intuitive GUI capabilities compared to their own open source product. When compared to Postman, ReadyAPI also supports SOAP based services, which is a saver especially when integrating with legacy or other third party systems.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

It has an excellent GUI design and the reporting mechanism is also very
good. It does consume a lot of memory though during concurrent testing. However, I have read that added monitoring tools have been added, which if so the 7 could possibly go to a 8 or 9.

• It allows us to understand our customers’ problems in a very team compatible way.

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• Very quick regression testing, hence having the testing results very soon, even the same day of deployment
• for same above reason, it can save money for corporation (so no tedious, costly and erroneous manual testings)
• The test reports are compatible with TestNG, so the corporation can integrate the reports in our Autamation frameworks such as Allure or Jira Zephyr

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info