Loopa Community Software vs. Higher Logic Vanilla

Loopa Community Software

Higher Logic Vanilla

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Loopa Community Software	Score 0.0 out of 10	Enterprise companies (1,001+ employees)	Loopa is an online community platform for communication and collaboration. According to the vendor, Loopa is like Facebook's Workplace, but offers front-end customisation, seamless compatibility with your existing website, and is significantly cheaper. Loopa aims to answer the question, "How do you connect with people you don't know but already share an identity like work, school, university or profession with?" Diverse communities like alumni networks, large businesses, charities and…	$0.25 per user per month
Higher Logic Vanilla	Score 5.5 out of 10	N/A	Higher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce.	N/A

Pricing

Loopa Community Software

Higher Logic Vanilla

Editions & Modules

10000+: $0.25
per user per month
1000-10000 Users: $0.45
per user per month
1-1000 Users: $0.60
per user per month

Essential: Contact sales team
Corporate: Contact sales team
Enterprise: Contact sales team
Enterprise Plus: Contact sales team

Offerings

Pricing Offerings
Loopa Community Software	Higher Logic Vanilla
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

No setup fee

Additional Details

All models include free customisation (branding and database integration). Mobile app and single sign-on, as well as custom features available by request.

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More Pricing Information

Community Pulse
	Loopa Community Software	Higher Logic Vanilla

Best Alternatives
	Loopa Community Software	Higher Logic Vanilla
Small Businesses	PowerDMS by NEOGOV Score 7.1 out of 10	PowerDMS by NEOGOV Score 7.1 out of 10
Medium-sized Companies	PowerDMS by NEOGOV Score 7.1 out of 10	PowerDMS by NEOGOV Score 7.1 out of 10
Enterprises	Verint Community Score 9.9 out of 10	Verint Community Score 9.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Loopa Community Software	Higher Logic Vanilla
Likelihood to Recommend	- (0 ratings)	9.0 (10 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (1 ratings)
Usability	- (0 ratings)	9.0 (1 ratings)
Support Rating	- (0 ratings)	9.0 (1 ratings)

User Testimonials
	Loopa Community Software	Higher Logic Vanilla
Likelihood to Recommend	Loopa No answers on this topic	Higher Logic For companies that want to customize almost anything and make the forum look like your site, Vanilla Forums is the one for you. Customization and automation of the data via the API with other systems is more than possible and they serve to be great as a hosting provider, dealing with all the upgrades, deployments and maintenance and threat management well. I would say they might be less turn key for a small application but the fact they have an open source community, the ability to find help and information can lower the barrier of entry for most. Incentivized Lou Gallo Team Member Read full review
Pros	Loopa No answers on this topic	Higher Logic Gamification: The ability to incentivise community members to get involved with ranks and badges is one of the main reasons that we purchased the tool. Support: The Vanilla support team are incredible, often responding to issues very late at night and proactively fixing issues as soon as they occur. Customisation: Vanilla can be completely styled with css allowing us to match it to the branding of the rest of our website. Incentivized Verified User Anonymous Read full review
Cons	Loopa No answers on this topic	Higher Logic There are some features I wish Vanilla would implement that could improve ease of use in our specific community, but some of the ideas we have are not necessarily something that would benefit all of the forums that Vanilla works with. In the past, we've had issues with releases breaking some of our specific site features they built for us, but this has improved drastically recently. Incentivized Verified User Anonymous Read full review
Usability	Loopa No answers on this topic	Higher Logic It is very intuitive and simple to operate. Our customers immediately came up with the curve and began contributing content. Incentivized Verified User Anonymous Read full review
Support Rating	Loopa No answers on this topic	Higher Logic They did an amazing job transferring our content from GetSatisfaction. We had almost 100% success in the transfer of 8 years worth of content. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Loopa No answers on this topic	Higher Logic From a footprint standpoint, Vanilla has less technical bloat than vbulletin or InVision, and it outdoes Lithium as far as features and service go. The bloat of other services and ability to use new ways of engaging communities such as through Reactions are part of the reason Vanilla was selected. However, the features are better on a couple more seasoned platforms and more equipped to deal with issues and technical problems. Incentivized Verified User Anonymous Read full review
Return on Investment	Loopa No answers on this topic	Higher Logic Increased uptime and overall speed in the forum (compared to our previous phpbb solution) Increased usage by users which resulted in a higher pages/session in a short amount of time Incentivized James Sweeney CEO Read full review
ScreenShots	Loopa Community Software Screenshots	Higher Logic Vanilla Screenshots